Direct Support Professional Resume Example CCRC

DIRECT SUPPORT PROFESSIONAL

Summary

Capable [Job Title] with solid background working with [Type] individuals. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive, service-oriented and observant.

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

Caring individual dedicated to providing top level care for patients and support of medical professionals. Stay calm in stressful situations with goal-oriented mindset and proven history of [Skill]. Knowledgeable about [Type] patients and treatments.

Demonstrated strong knowledge, judgment, and expertise in [Duty] and [Duty].

Attentive [Job Title] excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of larger team to deliver high-quality care to diverse patient populations.

Dedicated [Job Title] adept at public and community relations, staff development and project management.

Proficient and polite Patient Registrar dedicated to offering excellent customer service and administrative support. Skilled in ensuring timely patient processing through effective communication and staff coordination. Competent in scheduling, record keeping, and insurance processing.

Skills

Document control
Oral and written communication
Support services
Billing and coding
Schedule and calendar management
Product and service understanding
Schedule management
Transporting files
Meeting participation
Documentation and reporting

Overseeing destruction orders
Report analysis
Employee training and development
Meeting planning
Issue response and resolution
Scheduling and calendar management
Editing and proofreading
Tracking documents
Invoicing and billing
Back office operations

Experience

08/2018 - Current

CCRC － Coyote Canyon, NMDirect Support Professional

Prevented patient injuries by providing necessary restraints and appropriate supports.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
Helped patients adjust to hospital routines and thrive in structured environments.
Followed physician orders when providing care and monitoring client well-being, safety and comfort.
Administered all necessary medications as directed by care plan.
Monitored clients' progress to report necessary changes.
Maintained clean and well-organized environment to promote client happiness and safety.
Transported client to doctor's appointments and to complete other related errands.
Emotionally supported [Type] patients, monitoring changes in behavior for potentially dangerous changes.
Answered office phone calls and emails, answering questions and scheduling appointments with [Type] doctors.
Maintained calendar of social, recreational and educational events to enhance patient stays.
Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
Maintained professionalism in emergency situations, assisting staff members in [Type] actions and monitoring patients.

08/2011 - 10/2011

Cutco － Albuquerque, NMSales Associate

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Demonstrated products to customers, discussed features and redirected objections to capture sales.

06/2010 - 07/2010

Lake Valley Chapter House － Lake Valley, NMAssistant

Tracked expenses and documented records using [Software].
Produced and distributed team newsletters, email updates and other forms of communication.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Restocked office and break room supplies independently to maximize team productivity.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Participated in team collaboration initiatives to plan for company's future growth.
Listened to customer needs, identified solutions and explained latest promotions.
Purchased, distributed and arranged supplies to meet routine operational needs.
Greeted all guests with positive demeanor and asked open-ended questions to determine requirements.
Assisted with all aspects of operations for organization, providing direct support to employees and customers.

Education and Training

05/2011

Crownpoint High SchoolCrownpoint, NMHigh School Diploma

Resume Overview

Companies Worked For:

CCRC
Cutco
Lake Valley Chapter House

School Attended

Crownpoint High School

Job Titles Held:

Direct Support Professional
Sales Associate
Assistant

Degrees

High School Diploma

Direct Support Professional Resume Example

Resume Score: 80%

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