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Direct Support Professional Resume Example

Resume Score: 80%

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DIRECT SUPPORT PROFESSIONAL
Summary

Capable [Job Title] with solid background working with [Type] individuals. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive, service-oriented and observant.

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

Caring individual dedicated to providing top level care for patients and support of medical professionals. Stay calm in stressful situations with goal-oriented mindset and proven history of [Skill]. Knowledgeable about [Type] patients and treatments.

Demonstrated strong knowledge, judgment, and expertise in [Duty] and [Duty].

Attentive [Job Title] excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of larger team to deliver high-quality care to diverse patient populations.

Dedicated [Job Title] adept at public and community relations, staff development and project management.

Proficient and polite Patient Registrar dedicated to offering excellent customer service and administrative support. Skilled in ensuring timely patient processing through effective communication and staff coordination. Competent in scheduling, record keeping, and insurance processing.

Skills
  • Document control
  • Oral and written communication
  • Support services
  • Billing and coding
  • Schedule and calendar management
  • Product and service understanding
  • Schedule management
  • Transporting files
  • Meeting participation
  • Documentation and reporting
  • Overseeing destruction orders
  • Report analysis
  • Employee training and development
  • Meeting planning
  • Issue response and resolution
  • Scheduling and calendar management
  • Editing and proofreading
  • Tracking documents
  • Invoicing and billing
  • Back office operations
Experience
08/2018 - Current
CCRC - Coyote Canyon, NMDirect Support Professional
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
  • Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Administered all necessary medications as directed by care plan.
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported client to doctor's appointments and to complete other related errands.
  • Emotionally supported [Type] patients, monitoring changes in behavior for potentially dangerous changes.
  • Answered office phone calls and emails, answering questions and scheduling appointments with [Type] doctors.
  • Maintained calendar of social, recreational and educational events to enhance patient stays.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Maintained professionalism in emergency situations, assisting staff members in [Type] actions and monitoring patients.
08/2011 - 10/2011
Cutco - Albuquerque, NMSales Associate
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Recommended merchandise to customers based on needs and preferences.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
06/2010 - 07/2010
Lake Valley Chapter House - Lake Valley, NMAssistant
  • Tracked expenses and documented records using [Software].
  • Produced and distributed team newsletters, email updates and other forms of communication.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Listened to customer needs, identified solutions and explained latest promotions.
  • Purchased, distributed and arranged supplies to meet routine operational needs.
  • Greeted all guests with positive demeanor and asked open-ended questions to determine requirements.
  • Assisted with all aspects of operations for organization, providing direct support to employees and customers.
Education and Training
05/2011
Crownpoint High SchoolCrownpoint, NMHigh School Diploma
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • CCRC
  • Cutco
  • Lake Valley Chapter House

School Attended

  • Crownpoint High School

Job Titles Held:

  • Direct Support Professional
  • Sales Associate
  • Assistant

Degrees

  • High School Diploma

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