LiveCareer-Resume

direct support professional resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive [Job Title] passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Committed [Job Title] offers [Number] years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Skills
  • Needs Assessment
  • Client Education
  • Safety Behaviors
  • Collecting Medical Specimens
  • Independent Living
  • Community Integration
  • Household Cleaning
  • Attentive to People
  • Patient Assessments
  • Vital Signs Management
  • Care Plan Assessment
  • Caring Companionship
  • Diet and Nutrition
  • Emergency Situations
  • Social Perceptiveness
  • Client Requirements
  • Grocery Shopping
  • Menu Preparation
  • Personal Service
  • Meal Planning and Preparation
  • Laptop and Tablet Operation
  • Residential Support
  • Behavior Redirection
  • Assisting with Daily Living
  • Personalized Support
  • Blood Glucose Monitoring
  • Household Management
  • Daily Living Skills Instruction
  • Educational Support
  • Problem Identification
  • Routine Adjustment
Work History
Direct Support Professional, 05/2022 - Current
Phoenix Home Care And Hospice Liberal, MO,
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Care Coordinator, 08/2016 - 03/2022
Alaris Group Lansing, MI,
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Updated policies and procedures, leading continuous improvement of resident assessments and care.
  • Supported patient care excellence via planning and interpretation of programs.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Educated patients on specific treatments and care plans.
  • Worked closely with nurses to check on patient statuses and needs.
  • Kept detailed records of patient treatments and needs throughout medical processes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Supported individuals with [Diagnosis] to help develop communication, social and daily living skills.
  • Developed and led special events that increased [Skill], [Skill] and [Skill] abilities.
  • Helped students develop organizational, time management and study skills.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Billing Coordinator, 09/2016 - 05/2020
Carecloud Hutchinson, KS,
  • Updated documentation, reports and spreadsheets with financial information.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Maintained detailed understanding of insurance plans and company requirements.
  • Entered details into accounts and tracked payments.
  • Completed appeals of denied claims on patient bills.
  • Performed billing, collection and reporting functions for office generating over $[Number] annually.
  • Oversaw daily operations for billing department handling $[Amount] per month in payments.
  • Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Performed targeted collections on past due accounts aged over [Number] days.
Youth Support Worker, 01/2016 - 06/2017
Apis Management Services Lebanon, PA,
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided key emotional support to special needs youth.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Assessed customer needs and developed individualized solutions delivering [Result] and [Result] to customer satisfaction.
  • Designed strategic marketing and advertising campaigns to enhance agency development in market.
  • Cultivated warm relationships with regular customers.
Education
High School Diploma: , Expected in 06/2015
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Project Stay - Downtown Milwaukee ,
GPA:
Status -
Certifications
  • PCW - Personal Care Worker
  • DCA - Direct Care Aide
  • PCA - Personal Care Aide
  • [Area of certification], [Company Name] - [Timeframe]
,

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Resume Overview

School Attended

  • Project Stay

Job Titles Held:

  • Direct Support Professional
  • Care Coordinator
  • Billing Coordinator
  • Youth Support Worker

Degrees

  • High School Diploma

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