Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hard-working professional with 6+yrs of experience and a proven knowledge of assisted living, ambulatory care, and recordkeeping. Aiming to leverage my skills to successfully fill the Medical Support Assistant role at your company.

  • EMR / EHR
  • Patient Assessments
  • First Aid and Safety
  • Meal Planning and Preparation
  • Medication Administration
  • Rehabilitation
  • Bathing
  • Administering Medication
  • Direct Patient Care
  • Proficient in Microsoft Word
  • Ability to Communicate Effectively
  • Excellent Worker, organized, dependable, responsible, flexible
  • Knowledgeable in HIPPA
  • Excellent Customer Service Skills
  • Community integration
  • Care plan assessment
  • State Regulations Knowledge
  • Patient Care
  • Cleaning
  • Meal Preparation
  • Patient Management
  • Developmental Disabilities
  • Typ 50 WPM
  • Scheduling Appointments
  • Ability to work with or without supervision
  • Quick learner
  • Experienced in Scheduling and Canceling Appointments
  • Excellent Interpersonal Skills
Work History
01/2019 to 07/2020 Direct Support Professional Elwyn | Lamirada, CA,
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
  • Consulted with different healthcare disciplines to offer important mental health support to [Type] patients.
  • Updated patient files with current information about vitals, behaviors and other data relevant to [Job title] treatment planning.
03/2017 to 09/2018 Multi-Skilled Operators Bernice Nursing And Rehabilitation Center, Llc | Bernice, LA,
  • Balanced power production, operating costs and safety concerns through continuous system regulation.
  • Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
08/2008 to 01/2017 Dietary Aide Bayada Home Health Care | Lewisburg, PA,
  • Closely followed sanitation and food handling guidelines while assisting [Job title] with [Number] daily meal preparation.
  • Upheld efficiency of meal services by pre-setting over [Number] tables before patients arrived.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Increased aide productivity by working closely with [Job title] to redesign cleaning protocols, processes and workflows.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Maintained strict levels of cleanliness for tables, floors and prep areas in [Number]-person residence.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in [Type] commercial dishwasher.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
05/2003 to 06/2008 Habilitation Technician RHA Health ServicesSa | City, STATE,
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Provided mobility assistance such as walking and regular exercising.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve [Skill].
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Kept close eye on behavior and emotional responses of clients, consulting with [Job title] to address concerns and protect each person from any harm.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Cooked tasty, nourishing meals for patients with [Type] and [Type] conditions to promote better nutrition.
Expected in 06/2000 High School Diploma | Salisbury High School, Salisbury, NC GPA:
Expected in No Degree | Medical Office Administration Rowan-Cabarrus Community College, Salisbury, NC GPA:

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School Attended

  • Salisbury High School
  • Rowan-Cabarrus Community College

Job Titles Held:

  • Direct Support Professional
  • Multi-Skilled Operators
  • Dietary Aide
  • Habilitation Technician


  • High School Diploma
  • No Degree

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