Successful manager and leader with 10 years of experience most concentrated in customer service and support with 8 years of management experience, including a mid- level position. I've become an expert at providing relevant information and options to effectively resolve issues, maximize customer satisfaction and employee work performance. I'm a talented and experienced team player, leader, and manager offering abilities in interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote productivity and improvement in both customer and individual service and needs of the business.
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