Direct Support Professional resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Successful manager and leader with 10 years of experience most concentrated in customer service and support with 8 years of management experience, including a mid- level position. I've become an expert at providing relevant information and options to effectively resolve issues, maximize customer satisfaction and employee work performance. I'm a talented and experienced team player, leader, and manager offering abilities in interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote productivity and improvement in both customer and individual service and needs of the business.
Skills
Interpersonal
Coaching
Documentation
Microsoft, Excel, PowerPoint, Word
Problem solving skills
Scheduling, Staffing, Recruitment
Organizational in orders to prioritize
Ability to interact effectively
Training and mentoring
Management
Relationship building and retention
Customer service
Administrative tasks
Verbal and written communication
Work History
Direct Support Professional, 08/2016 - Current Hope Haven, Inc. – Spencer, IA,
Encouraged and supported people on a daily basis to help strengthen their problem solving skills in residential settings.
Provided transportation assistance to appointments, social events, as well as outings using company owned vehicle.
Helped individuals to develop and maintain positive interpersonal relationships with their peers, their families, as well as people within their community.
Documented and completed up to 8 entries daily for individuals, using software systems as well as books to document accurately reporting patient progress.
Remained alert to problems as well as health issues of clients and competently responded.
Participated in team meetings.
Supervised daily activities providing assistance as needed.
Administered prescribed medication, provided basic first aid, CPR, or physical interventions to people as needed.
Recognized and reported abnormalities and/or changes in patients' health status to manager.
Worked to improve and consistently enhance patient lives through effective and compassionate care.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.