Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Reliable Direct Care Worker offering exceptional care in clinical environments. Passionate about supporting patient progress by monitoring overall health, observing behaviors and providing comprehensive individualized care. Dedicated to patient safety, wellness and happiness.

  • Transportation
  • Crisis Management
  • Compassionate client care
  • Care plan management
  • Client documentation
  • Knowledge of state regulations
  • Client safety and first aid
  • Community activities
  • Behavior redirection
  • Housekeeping
  • Meal preparation
Direct Support Professional, 02/2020 to 07/2021
Help At HomeCanton, IL,
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Transported clients to doctor's appointments and errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Assisted client with personal hygiene, including showering, toileting and dressing.
  • Monitored health and well-being of clients, including significant health changes.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Led physical therapy activities such as muscle flexion to help patients regain range of motion, build muscle and heal injuries.
  • Followed care plan and directions to administer medications.
  • Kept detailed records of patient care, ISP progress, intake/elimination, daily goals, and changes in health or other conditions.
Server, 05/2017 to 02/2020
Sunrise Senior LivingAnnapolis, MD,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Therapeutic Riding Volunteer, 02/2011 to 03/2017
Stepping Stone StablesCity, STATE,
  • Instructed participants on balanced riding fundamentals essential to rider and horse safety.
  • Paired rider with equine partner for lessons based on temperament, personality and experience.
  • Provided daily care for horses and other farm animals, such as feeding, grooming, tacking up, and mucking stalls.
  • Advised participants on proper health care of horses, including nutrition, feeding and grazing.
  • Demonstrated trail riding, hunter/jumper and dressage techniques based on skill level.
  • Participated in riding clinics, summer camps and pony parties to boost revenue.
  • Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
  • Obtained information from medical records, medical staff, family members and patients to assess capabilities, needs and interests.
  • Implemented counseling techniques and interventions to aid patients in recuperating and improving social, cognitive, emotional and physical activities of daily life.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Monitored rider safety, discussing helmets, proper attire, and tack.
  • Built positive relationships with students, parents, colleagues and administrators.
  • Monitored student performance and offered feedback to support goal achievement.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
Education and Training
High School Diploma: , Expected in 05/2017
Charles B Aycock High School - Pikeville, NC
Associate of Science: , Expected in 05/2022
Coastal Carolina Community College - Jacksonville, NC

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School Attended

  • Charles B Aycock High School
  • Coastal Carolina Community College

Job Titles Held:

  • Direct Support Professional
  • Server
  • Therapeutic Riding Volunteer


  • High School Diploma
  • Associate of Science

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