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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Client Education
CPR Certification
Physical Stamina
Quick Learner
Empathetic
Good with numbers
Experience with SAP
Detail Oriented
Dedicated
Work History
07/2018 to 05/2021Direct Support ProfessionalAurora Services | Siren, WI,
Worked directly with adults with physical and/or intellectual disabilities with aim of assisting client to become integrated into his/her community
Assisted individuals with disabilities to lead self-directed life and contribute to community
Assisted with activities of daily living if needed and encouraged attitudes and behaviors that enhance community inclusion
Acted as advocate for disabled individual in communicating their needs, self-expression and goals
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons
Helped with home management tasks, meal preparation, grocery shopping and routine cleaning
Assisted clients with Zoom learning
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery
2016 to 2018Parts ManagerSwift Refrigerated | Winter Haven, FL,
Established and optimized schedules to keep coverage and service in line with forecasted demands
Submitted reports to senior management to aid in business decision-making and planning. Actively worked with management to forecast needs and purchase inventory
Developed and implemented internally tracked serialized inventory system, aiding in boosting accuracy for invoicing specific goods and more accurately tracking product and supplies consumption
Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts
Ordered and managed parts for customized product installations, service projects, and warranty repair jobs
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses, while maintaining good working relationships with existing vendors
Reviewed vendor invoices for appropriate documentation and validity prior to payment
Reviewed work orders to accurately prepare inventories and daily organized outgoing bins for specific projects
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
2010 to 2015Inventory Control ManagerA1 Auto | Littleton, MA,
Successfully implemented new series of product and managed phasing out inventory of older product line
Successfully led transfer of entire inventory from old warehouse in NJ to a new consolidated warehouse in MN
Analyzed warehouse stock on monthly, quarterly and annual basis
Assisted management staff with maintaining budget and schedule controls using standard project management protocols
Processed damaged goods and completed wasted inventory paperwork
Maintained control of cycle counts, physical inventory and discrepancy research
Collaborated with other departments within facility to educate and understand how functions affect inventory
Collaborated with manufacturing and supply chain management to manage $5 million of inventory between warehouse stock, in transit inventory, and production orders
Maintained established levels of goods based on sales forecasts and demand as well as ordering non-stock products to fulfill orders on time, DIFOT rating of 98+%
Reduced non-stock inventory by 20%
2008 to 2010Inside Sales RepresentativeDealeron | Capitol Heights, IA,
Developed strategic relationships with existing customers by learning preferences and managing regular communications
Created and updated customer accounts with relevant information
Collected information on sales and service issues to coordinate team-wide resolutions
Answered customers' questions regarding products, prices and availability with a unique specialty in technical assistance
Managed friendly and professional customer interactions at all times
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
Completed accurate order entry and data verification
Documented shipping information for orders and tracked packages when necessary
Education
Expected in 06/2000High School Diploma | Metuchen High School, Metuchen, NJGPA:
Expected in | Middlesex County College, Edison, NJGPA:
Received college credits
Expected in | University of Phoenix, Tempe, AZGPA:
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