direct support professional resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Policy and procedure improvements - Served on the Quality Assurant Committee
Customer service
Organizational skills
Experience
Direct Support Professional, 04/2021 - Current Aveanna Healthcare – Amarillo, TX,
Transported clients to doctor's appointments and errands.
Enhanced patient wellbeing by supporting participation in recreational activities.
Maintained clean and well-organized environment for client happiness and safety.
Tracked and reported clients' progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored client's well-being, safety and comfort under physician direction.
Documented current patient information to update vital signs, behaviors and eating habits.
Helped patients adjust to hospital routines and thrive in structured environments.
Eliminated errors by reconciling [Type] statements.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Cared for wounds by changing bandages, dressings and binders to promote healing.
Recorded client status progress and challenges in logbooks and reports.
Monitored health and well-being of clients, including significant health changes.
Prepared food and helped patients eat to support healthy nutrition.
Partnered with interdisciplinary teams to implement care plans.
Program Manager , 06/2014 - 11/2020 Investcloud – Remote, CO,
Created staff schedules.
Reviewed staff for raises and promotions, disciplined staff when necessary.
Maintained all confidential client and personnel files.
Carefully selected, developed, trained and retained qualified staff.
Managed five clients monthly budgets and reconciled monies.
Maintained contact and positive report with Family members Guardians, Doctors, and Pharmacy.
Reviewed clients medical administrative records, daily to ensure no errors.
Scheduled and attended medical appointments and procedures.
Maintained medical records to ensure they were up to date.
Followed all Oregon Administrative Rules.
Maintained scheduling and optimal quality standards to keep audiences informed or entertained.
Delivered conflict resolution by moderating disputes and grievances between parties with goal of speedy and fair resolution.
Communicated effectively with staff to gain better understanding of country rules, laws and regulations, which promoted efficient development of legal parameters.
Maintained up-to-date and accurate program files and records.
Built high-performing teams, personally interviewing, hiring, training and coaching new members and continuously appraising performance and resolving shortcomings.
Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
Medical Specialist , 06/2014 - 06/2017 IS Living – City, STATE,
Contact medical facilities to schedule clients for tests/office visits.
Authorized prescription refills and provide information to the pharmacy.
Prepare and maintain updated records of clients progress and services performed.
Prepared and administrated medications as directed by a Physician.
Explained treatments, procedures, medications, diets, or Physicians instructions to the individuals and coworkers.
Administer bedside or personal care such as ambulation or personal hygiene assistance.
Perform housekeeping duties such as; cleaning, cooking, laundry, dishes, or running errands.
Documented daily on Therap.
Contributed to clients annual ISP's.
Transporting clients to locations outside of the home.
Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
Worked with patients and families to design care plans.
Admitted patients for hospital stays.
Collaborated with other healthcare professionals to provide comprehensive patient care.
Ordered and interpreted results of laboratory tests and radiographs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Education and Training
Associate of Applied Science: Health Services Management , Expected in 06/2008 - Chemeketa Community College - Salem, OR GPA: Status -
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