Multi-talented Direct Support Professional consistently rewarded for success in planning and operational improvements with 3 years experience dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements. Well trained in managerial activities involving data collection and entry. Good policy development and staff management procedures positively impacting overall morale and productivity. Dedicated to optimizing care while minimizing costs to patient and provider. Consistent success reaching creative solutions that meet or exceed requirements.
Skills
Medical Records Management
Patient-focused care
Recording vital signs
Observing responses
Efficient and reliable team player
Ms Word, Ms Excel
Office administration
Medical terminology
Spreadsheet management
Organizational skills
Documentation
Quality assurance
Nursing background
Appointment Setting
Decision making
Patient Assessments
EMR / EHR
Community integration
First aid and safety
Case Management
Medical office administration
Education
City Colleges Of Chicago-Malcolm X CollegeChicago, ILExpected in ā āAssociate of Science:Registered Nurse - GPA:
Coursework in Cellular Biology, Nutrition and Statistics
Majored in Registered Nurse
Professional development completed by Aug 2022
Carl Sandburg CollegeGalesburg, ILExpected in ā āAssociate of Arts:Biological Sciences - GPA:
Experience in Medical terminology
Dean's List ( fall semester 2018)
Received (Asplund Scholarship)
Overall GPA - 3.50
Majored in Biological Science
Ajayi Crothwer UniversityLagos,, Expected in ā āBachelor of Science:Economics - GPA:
Professional development completed in Economics
Graduated with 3.05 GPA
Majored in Arts
Minored in Economics
Alaba Lawson Royal College, Expected in ā āGED: - GPA:
Mercyland Group of Schools, Expected in ā āGED: - GPA:
Certifications
CPR Certified Training , American Red Cross, (May, 2020)
ICH GCP: Good Clinical Practice ( Dec 2020)
Work History
Asu Foundation - Direct Support Person Mesa, AZ, 05/2018 - Current
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Determined specific needs and provided most appropriate level of services for patient well-being.
Documenting care and Recording of patient activities and information on THERAP software , Maintaining confidentiality of clients personal and medical records.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Connected patients with available community and charitable resources and monitor all doctor's appointments.
Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.
Managed over 20 or more client's calls on daily basis.
Shared patient status updates during shift changes for continuum of care.
Monitored ongoing care and proactively corrected problems.
Resolved problems with areas such as communication and billing that could negatively impact services.
Trained new employees.
Ohm - Marketing Manager Auburn Hills, MI, 04/2015 - 08/XXX
Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Added documents to file records and created new records to support filing needs.
Ensured maximum professional customer satisfaction.
Mentored local personnel on best practices and protocols to maximize productivity.
Department Of Agriculture - Administrative Assistant Baldwin, MI, 06/2013 - 02/2015
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Nigerian Youth Corps, COKER-AGUDA LOCAL GOVT - Budget Officer City, STATE, 03/2012 - 02/2013
Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
Analyzed financial information, including revenues, expenditures and cash management.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Reviewed and updated client correspondence files into database information to maintain accurate records.
Trained 5 new staff members on systems, enhancements and financial processes.
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