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Direct Support Person Resume Example

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DIRECT SUPPORT PERSON
Professional Summary

Multi-talented Health Information personnel, consistently rewarded for success in planning and operational improvements with 3 years experience dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements. Well trained in managerial activities involving data collection and entry. Good policy development and staff management procedures positively impacting overall morale and productivity. Dedicated to optimizing care while minimizing costs to patient and provider. Consistent success reaching creative solutions that meet or exceed requirements.

Skills
  • Medical Records Management
  • Patient-focused care
  • Recording vital signs
  • Observing responses
  • Efficient and reliable team player
  • Word processing
  • Office administration
  • Medical terminology
  • Spreadsheet management
  • Organizational skills
  • Documentation
  • Quality assurance
  • Nursing background
  • Appointment Setting
  • Patient education
  • Decision making
Work History
Direct Support Person, 05/2018 to Current
DD Homes Network – Galesburg, IL
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documenting care and Recording of patient activities and information on THERAP software , Maintaining confidentiality of clients personal and medical records.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Connected patients with available community and charitable resources and monitor all doctor's appointments.
  • Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.
  • Managed clients call on daily basis.
  • Shared patient status updates during shift changes for continuum of care.
  • Monitored ongoing care and proactively corrected problems.
  • Resolved problems with areas such as communication and billing that could negatively impact services.
Marketing Manager, 04/2015 to 08/2017
Adedot Safety Company – Lagos, Lagos
  • Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Added documents to file records and created new records to support filing needs.
Administrative Assistant, 06/2013 to 02/2015
Yabrash Nigeria Limited – LAGOS, LAGOS
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created PowerPoint presentations for business development purposes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Budget Officer, 03/2012 to 02/2013
Nigerian Youth Corps, COKER-AGUDA LOCAL GOVT – LAGOS, Lagos
  • Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
  • Analyzed financial information, including revenues, expenditures and cash management.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Reviewed and updated client correspondence files into database information to maintain accurate records.
  • Trained 5 new staff members on systems, enhancements and financial processes.
Education
Associate of Science: Registered NurseCity Colleges of Chicago-Malcolm X College - Chicago, IL
  • Coursework in Cellular Biology, Nutrition and Statistics
  • Majored in Registered Nurse
  • Professional development completed by Aug 2022
Associate of Arts: Biological SciencesCarl Sandburg College - Galesburg, IL

Experience in Medical terminology

  • Dean's List ( fall semester 2018)
  • Received (Asplund Scholarship)

Overall GPA - 3.50

  • Majored in Biological Science
Bachelor of Science: EconomicsAjayi Crothwer University - Lagos,
  • Professional development completed in Economics
  • Graduated with 3.05 GPA
  • Majored in Arts
  • Minored in Economics
GEDAlaba Lawson Royal College
GEDMercyland Group of Schools
Certifications
  • CPR Certified Training , American Red Cross, (May, 2020)
  • ICH GCP: Good Clinical Practice ( Dec 2020)
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Resume Overview

Companies Worked For:

  • DD Homes Network
  • Adedot Safety Company
  • Yabrash Nigeria Limited
  • Nigerian Youth Corps, COKER-AGUDA LOCAL GOVT

School Attended

  • City Colleges of Chicago-Malcolm X College
  • Carl Sandburg College
  • Ajayi Crothwer University
  • Alaba Lawson Royal College
  • Mercyland Group of Schools

Job Titles Held:

  • Direct Support Person
  • Marketing Manager
  • Administrative Assistant
  • Budget Officer

Degrees

  • Associate of Science : Registered Nurse
    Associate of Arts : Biological Sciences
    Bachelor of Science : Economics
    GED
    GED

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