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Direct Support Person Resume Example

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DIRECT SUPPORT PERSON
Professional Summary

Reliable, well detailed Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams. Smart and committed to job well done and offering exceptional drive.

Skills
  • Sterilization techniques
  • Documentation and reporting
  • Specimen handling
  • Infection Control
  • Specimen collection
  • Quality control monitoring
  • Quality control
  • Fluid analysis
  • Specimen analysis
Work History
Direct Support Person | 05/2018 to 03/2021
Company Name - City, State
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documenting care and Recording of patient activities and information on THERAP software , Maintaining confidentiality of clients personal and medical records.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.
  • Resolved problems with areas such as communication and billing that could negatively impact services.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Trained new employees.
  • Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
Marketing Manager | 04/2015 to 08/2017
Company Name - City, State
  • Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Added documents to file records and created new records to support filing needs.
  • Ensured maximum professional customer satisfaction.
  • Mentored local personnel on best practices and protocols to maximize productivity.
Administrative Assistant | 06/2013 to 02/2015
Company Name - City, State
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Budget Officer | 03/2012 to 02/2013
Company Name - City, State
  • Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
  • Analyzed financial information, including revenues, expenditures and cash management.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Reviewed and updated client correspondence files into database information to maintain accurate records.
  • Trained 5 new staff members on systems, enhancements and financial processes.
Education
Alaba Lawson Royal College | GED
Mercyland Group of Schools | GED
City Colleges of Chicago-Malcolm X College - City, State | Associate of ScienceRegistered Nurse, Expected in 08/2022
  • Coursework in Cellular Biology { collection of specimen}, Nutrition and Statistics
  • Majored in Nursing
  • Professional development completed by Aug 2022
Carl Sandburg College - City, State | Associate of ArtsBiological Sciences, 06/2020

Experience in Medical terminology

  • Dean's List ( fall semester 2018)
  • Received (Asplund Scholarship)

Overall GPA - 3.50

  • Majored in Biological Science
Ajayi Crothwer University - City | Bachelor of ScienceEconomics, 11/2011
  • Professional development completed in Economics
  • Graduated with 3.05 GPA
  • Majored in Arts
  • Minored in Economics
Certifications
  • Associates in Arts { Biological Sciences}
  • CPR Certified Training , American Red Cross, (May, 2020)
  • ICH GCP: Good Clinical Practice ( Dec 2020)
  • BLS - Basic Life Certificate. { March 2021)
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Resume Overview

School Attended

  • Alaba Lawson Royal College
  • Mercyland Group of Schools
  • City Colleges of Chicago-Malcolm X College
  • Carl Sandburg College
  • Ajayi Crothwer University

Job Titles Held:

  • Direct Support Person
  • Marketing Manager
  • Administrative Assistant
  • Budget Officer

Degrees

  • Alaba Lawson Royal College | GED
    Mercyland Group of Schools | GED
    City Colleges of Chicago-Malcolm X College - City , State | Associate of Science
    Carl Sandburg College - City , State | Associate of Arts
    Ajayi Crothwer University - City | Bachelor of Science

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