Direct Support Person Resume Example
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DIRECT SUPPORT PERSON
Professional Summary
Reliable, well detailed Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams. Smart and committed to job well done and offering exceptional drive.
Skills
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Work History
Direct Support Person | 05/2018 to 03/2021
The Scalable Company - Austin , TX
The Scalable Company - Austin , TX
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documenting care and Recording of patient activities and information on THERAP software , Maintaining confidentiality of clients personal and medical records.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Kept laboratory in compliance with all applicable guidelines and laws.
- Trained new employees.
- Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
Marketing Manager | 04/2015 to 08/2017
Brown & Brown, Inc. - Bethlehem , PA
Brown & Brown, Inc. - Bethlehem , PA
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Added documents to file records and created new records to support filing needs.
- Ensured maximum professional customer satisfaction.
- Mentored local personnel on best practices and protocols to maximize productivity.
Administrative Assistant | 06/2013 to 02/2015
Department Of Defense - Keyport , WA
Department Of Defense - Keyport , WA
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Budget Officer | 03/2012 to 02/2013
Nigerian Youth Corps, COKER-AGUDA LOCAL GOVT - City , STATE
Nigerian Youth Corps, COKER-AGUDA LOCAL GOVT - City , STATE
- Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
- Analyzed financial information, including revenues, expenditures and cash management.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Reviewed and updated client correspondence files into database information to maintain accurate records.
- Trained 5 new staff members on systems, enhancements and financial processes.
Education
Alaba Lawson Royal College | GED
Mercyland Group of Schools | GED
City Colleges of Chicago-Malcolm X College - City, State | Associate of ScienceRegistered Nurse, Expected in 08/2022
- Coursework in Cellular Biology { collection of specimen}, Nutrition and Statistics
- Majored in Nursing
- Professional development completed by Aug 2022
Carl Sandburg College - City, State | Associate of ArtsBiological Sciences, 06/2020
Experience in Medical terminology
- Dean's List ( fall semester 2018)
- Received (Asplund Scholarship)
Overall GPA - 3.50
- Majored in Biological Science
Ajayi Crothwer University - City | Bachelor of ScienceEconomics, 11/2011
- Professional development completed in Economics
- Graduated with 3.05 GPA
- Majored in Arts
- Minored in Economics
Certifications
- Associates in Arts { Biological Sciences}
- CPR Certified Training , American Red Cross, (May, 2020)
- ICH GCP: Good Clinical Practice ( Dec 2020)
- BLS - Basic Life Certificate. { March 2021)
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Resume Overview
School Attended
- Alaba Lawson Royal College
- Mercyland Group of Schools
- City Colleges of Chicago-Malcolm X College
- Carl Sandburg College
- Ajayi Crothwer University
Job Titles Held:
- Direct Support Person
- Marketing Manager
- Administrative Assistant
- Budget Officer
Degrees
- Alaba Lawson Royal College | GED
Mercyland Group of Schools | GED
City Colleges of Chicago-Malcolm X College - City , State | Associate of Science
Carl Sandburg College - City , State | Associate of Arts
Ajayi Crothwer University - City | Bachelor of Science
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