direct support crisis specialist resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Empathetic Mental Health Technician offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and person-centered cares. Dedicated and energetic with excellent listening skills and the ability to establish therapeutic relationships with patients while assisting with daily living needs.
Skills
Charting and clinical documentation
Knowledge of medical terminology
Crisis intevention
Drug administration trained
Critical thinking proficiency
Experience
Direct Support Crisis Specialist, 07/2019 - 11/2019 Bridgesmn – Carver, MN,
Documented patient interactions in compliance with HIPAA requirements.
Handled inbound and outbound calls to verify patient appointments.
Completed timely data entry of contact information into THERAP system.
Ensured appropriate clinical information is communicated when patients are referred to specialists.
Provided administrative support to clinical staff and managers.
Verified patient health history and contact information for chart accuracy.
Supported patients by identifying and addressing mental health challenges.
Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Effectively managed daily charting for each patient.
Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
Followed all safety protocols when administering subcutaneous and intramuscular injections.
Provided excellent service to patients through person-centered communication, and cares.
Direct Support Professional, 04/2018 - 10/2018 Taher, Inc. – Miller, SD,
Enhanced patient wellbeing by supporting participation in recreational activities.
Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
Prevented patient injuries by providing necessary and appropriate supports.
Worked with multidisciplinary healthcare teams to provide comprehensive mental healthcare to senior patients.
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Maintained clean and well-organized environment to promote client happiness and safety.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Administered all necessary medications as directed by care plan.
Completed data entries in charts and logbooks to document client progress.
Worked to improve patient outlook and daily living through compassionate and empathetic care.
Followed physician orders when providing care and monitoring client well-being, safety and comfort.
Emotionally supported at risk patients, monitoring changes in behavior for potentially dangerous changes.
Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Chef Manager, 05/2010 - 04/2013 Tutera Senior Living – Saint Louis, MO,
Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
Trained and built strong culinary team consisting of 13 line chefs for 135-seat restaurant.
Ordered food supplies every week to restock inventory, remaining aware of budgets.
Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
Dietary Manager, 01/2009 - 12/2010 Brookdale Senior Living – City, STATE,
Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
Educated patients, families and medical practitioners on nutrition.
Trained, disciplined and motivated staff to give all residents and guests top-notch service.
Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
Notified registered dietician of individuals identified as high-risk.
Education and Training
Bachelor of Science: Health Administration, Expected in 07/2019 - University of Phoenix - Tempe, AZ GPA: Status -
Associate of Arts: Healthcare Administration, Expected in 08/2016 - University of Phoenix - Tempe, AZ GPA: Status -
Certifications
CPR certified through American Heart Association
Occupational Safety and Health, Food Handler Card Oregon
Nutrition for Food Service and Culinary Professionals
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