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Direct Service Professional Resume Example

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NC
DIRECT SERVICE PROFESSIONAL
Professional Summary

Compassionate caregiver with experience providing support to individuals undergoing treatment for memory care, handicapped, and elderly physical and mental conditions. Able to foster supportive relationships and provide great service by leveraging strong communication and interpersonal skills. Successful at managing personal plans and organizing activities to help patients achieve goals. Offering skills and 20+ years of caregiving excellence to new caregiver position.

Reliable professional well-versed in educating patients on proper use of equipment and exercise routines. Proficient at working with therapists to modify treatment plans and promote patient progress toward healthcare goals. Bringing exceptional skills and stellar work ethic.

Ambitious with 20 years of hands-on

Experienced with over 20+ years of experience in healthcare field. Excellent reputation for resolving problems

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training in healthcare I am . Motivated to learn, grow and excel in healthcare industry.

Multi-talented and consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Work History
Volunteers Of America - Oregon - Direct Service ProfessionalPortland , OR02/2020 - Current
  • Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
  • Transported patients to and from treatment areas using wheelchairs and assistive devices.
  • Helped develop, implement and optimize patient treatment plans and goals.
  • Observed patients undergoing treatments and reported status changes to supervising therapist for immediate attention.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Promoted good oral and personal hygiene by aiding Type patients with shaving, bathing and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
  • Worked with peers, Job titles and Job titles in Timeframe meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Cared for average of Number patients per Timeframe in Type facility, delivering high-quality, efficient support to meet all needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Participated in fun activities, including Type and Type with patients each Timeframe to boost mood, improve overall memory and provide light entertainment.
  • Documented all care actions by completing records and logs with Software and Software.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
  • Identified and reported unsafe situations to Job title to maintain adherence to safety protocols.
  • Administered medications or treatments such as catheterizations, suppositories, enemas and douches, as directed by nurse or physician.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Elwyn - Direct Support ProfessionalPhiladelphia , PA02/2018 - 01/2020
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
  • Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Updated patient files with current information about vitals, behaviors and other data relevant to Job title treatment planning.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Administered medication as directed by physician.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
  • Worked with Type patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
St Therese Home Of New Hope - Home Health AideBrooklyn Park , MN02/2018 - 07/2019
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed rapport to create safe and trusting environment for care.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Administered prescribed medications under direction of physician.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Documented vital statistics and coordinated with health care providers.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Provided transportation, managing and scheduling appointments.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided information about health system navigation, patient rights and health information privacy.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
  • Supervised daily activities and provided assistance when needed.
  • Constructed cognitively stimulating activities.
  • Administered medication as directed by physician.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Provided mobility assistance such as walking and regular exercising.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Maintained clean, safe and well-organized patient environment.
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team staff members.
  • Collaborated with team in the development of residents care
Additional Information

CPR and first aid certified

Skills
  • Personal hygiene assistance
  • Activities of daily living assistance
  • Medication monitoring
  • Daily living activities
  • Food preparation
  • Heavy lifting
  • Safety Monitoring
  • Direct care
  • Mandatory reporting
  • Transportation
  • Light housekeeping
  • Telephone reception
  • Cleaning expertise
  • Treatment plan monitoring
  • Patient care
  • Recreational activities
Education
Expected in 09/2020Ross Medical Center CityMedical Assisting
06/2001Standish-Sterling Central High SchoolCity, StateHigh School Diploma: General
2001Bayshire Beauty AcademyCity, StateN/a: Cosmotlogy
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Ross Medical Center
  • Standish-Sterling Central High School
  • Bayshire Beauty Academy

Job Titles Held:

  • Direct Service Professional
  • Direct Support Professional
  • Home Health Aide

Degrees

  • Medical Assisting
    High School Diploma : General
    N/a : Cosmotlogy

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