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Direct Care Staff Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

10+ Experience in Office Management ,home care , and housekeeping. growth oriented employee for an entry level position with room to grow. bringing many years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Skills
  • Medical appointments
  • Daily living activities
  • Medication monitoring
  • Social skills
  • Housekeeping
  • Maintenance
  • Food shopping
  • First aid and safety
  • Patient care
  • Behavioral Management
  • Chauffeuring
  • Errands
  • Cooking meals
  • Filing and data archiving
  • Medication Management
  • Wound care maintenance
  • Schedule Management
  • Budgeting
  • Care plan assessment
  • Progress documentation
  • Case management
  • Community integration
  • Medication Administration
  • Light cleaning
  • Travel administration
  • Project planning
  • Meeting planning
Work History
09/2017 to Current
Direct Care Staff Bios Corporation Moore, OK,
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
  • Administered medication as directed by physician.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Documented vitals, behaviors and medications in client medical records.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression as needed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and assisted residents through individual service plans.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.
  • Evaluated client progress toward established annual and quarterly goals.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments and shopping trips.
09/2011 to 08/2019
Direct Care Worker Bayada Home Health Care Millville, NJ,
  • Administered medication as directed by physician.
  • Scheduled and accompanied clients to medical appointments.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Evaluated client progress toward established annual and quarterly goals.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression as needed.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Documented vitals, behaviors and medications in client medical records.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Remained alert to problems or health issues of clients and competently responded.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored and assisted residents through individual service plans.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
02/2005 to 11/2012
Housekeeper/office Manger Ace Property Management Llc City, STATE,
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked with type customers to understand needs and provide excellent service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Handled number calls per timeframe to address customer inquiries and concerns.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked closely with job title to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team-building activities to enhance working relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Managed office operations while scheduling appointments for department managers.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Sourced vendors for special project needs and negotiated contracts.
  • Maintained computer and physical filing systems.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Waxed and polished wood floors and other woodwork.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
04/2007 to 09/2011
Direct Care Worker/ Office Manager Bowman Family Care City, STATE,
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Scheduled and accompanied clients to medical appointments.
  • Administered medication as directed by physician.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Used Software and Software to maintain records of services performed and apparent condition of patients.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Documented vitals, behaviors and medications in client medical records.
  • Remained alert to problems or health issues of clients and competently responded.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored and assisted residents through individual service plans.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Evaluated client progress toward established annual and quarterly goals.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression as needed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
Education
Expected in 06/1993
Dipolma: General Studies
Northern Senior High School - Detroit,mi,
GPA:
Expected in 09/2011
Associate Of Business Administration: Bachelor of Business Science
University of Phoenix - Southfield, MI,
GPA:
Certifications
  • First Aid/CPR Certified

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Resume Overview

School Attended
  • Northern Senior High School
  • University of Phoenix
Job Titles Held:
  • Direct Care Staff
  • Direct Care Worker
  • Housekeeper/office Manger
  • Direct Care Worker/ Office Manager
Degrees
  • Dipolma
  • Associate Of Business Administration