Direct Care Staff Resume Example
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DIRECT CARE STAFF
Summary
Energetic, motivated Person with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.
Kindhearted healthcare aide with 6 years in home nursing care. Accurate when administering treatments and medications
Skills
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Experience
04/2016 to Current
Direct Care StaffChrysalis － Nephi , UT
- Assisted MHMR patients with Independent living, closely monitoring conditions and safety.
- Kept detailed records of patient care, everyday progress, medication administration and changes in health or other conditions.
- Prepared food and helped patients eat to support healthy nutrition.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Assisted patients with personal care by bathing, dressing and grooming.
- Coordinated daily documentation for each patient, including care provided, responses and disposition.
- Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
06/2008 to Current
HairstylistMonarch Casino Black Hawk － Reno , NV
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Set pricing structures according to market analytics and emerging trends.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Supervised performance of two workers with goals of improving productivity, efficiency and cost savings.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Colored, cut and installed extensions according to referenced photo and desired outcome.
- Recommended hair styles to compliment clients' facial features and coloring.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Followed laws and regulations by adhering to legal protocols for complete and consistent compliance.
- Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with every day maintenance.
- Employed curling and straightening styling techniques for ethnic hair types.
04/2013 to 03/2016
Correctional Officer 03Penn National Gaming － Charles Town , WV
- PrisonDetected potential threats and quickly defused conflicts.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Maintained correct physical head count at all times.
- Supervised inmates during day-to-day activities.
- Maintained appropriate control, security and well-being over those detained.
- Applied non-violent response tools and physical restraint during problematic situations.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Inspected cells and conducted random searches of common areas.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Attended regular trainings and maintained appropriate certifications.
- Assisted in restraining violent and unruly inmates.
- Conducted internal security checks to ascertain inmate safety.
- Promoted safety, order and functionality of Prison facility.
08/2004 to 05/2005
CashierBrookshire's Food & Pharmacy － City , STATE
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Monitored sales events, added new merchandise and rang up purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
Education and Training
05/2007
CosmetologyVogue Beauty Academy － City, State
Some College (No Degree): PsychologyNavarro College － City, State
05/1998
High School DiplomaWortham High School － City, State
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Resume Overview
School Attended
- Vogue Beauty Academy
- Navarro College
- Wortham High School
Job Titles Held:
- Direct Care Staff
- Hairstylist
- Correctional Officer 03
- Cashier
Degrees
- Cosmetology
Some College (No Degree) : Psychology
High School Diploma
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