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Direct Care Professional Resume Example

Resume Score: 80%

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AM
DIRECT CARE PROFESSIONAL
Professional Summary

Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Punctual individual enthusiastically handling numerous tasks, including [Task] and [Task] in fast-paced environment. Conscientious and attentive professional available to work any shift, including holidays. Skilled in [Skill], [Skill] and [Skill]. Patient [Job Title] offering [Number] years of experience assisting others. Committed to delivering top-notch care, administering medication and performing [Task]. Offers talents in [Skill] and [Skill]. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Skills
  • First Aid and Safety
  • State Regulations Knowledge
  • Cleaning
  • Customer assistance
  • Cash balancing
  • Coupons and gift cards
  • Multi-tasking ability
  • Retail merchandising
  • Care Plan Management
  • Patient Care
  • Refunds and exchanges
  • Cash drawer management
  • Basic math skills
  • Inventorying products
  • Maintaining store appearance
Work History
09/2019 - 08/2020Direct Care Professional | Abilene State Supported Living Center - Abilene, TX
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Kept clients engaged in social networks and communities.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Supervised daily activities and provided assistance when needed.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
10/2016 - 08/2019Waitress | Cracker Barrel - Abilene, TX
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Achieved [Timeframe] sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
02/2012 - 09/2016Waitress | Los Arcos Mexican Restaurant - Abilene, TX
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
Education
02/2012North Texas Christian Academy, Fort Worth, TXHigh School Diploma:
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Abilene State Supported Living Center
  • Cracker Barrel
  • Los Arcos Mexican Restaurant

School Attended

  • North Texas Christian Academy

Job Titles Held:

  • Direct Care Professional
  • Waitress

Degrees

  • High School Diploma :

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