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Direct Care Professional Resume Example

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DIRECT CARE PROFESSIONAL
Professional Summary

Caring Direct Care Professional dedicated to providing comprehensive personal support. Proficient in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Made employee of the month at Arizona Behavioral Care homes going above and beyond.

Skills
  • First Aid and Safety
  • Care Plan Management
  • Care Plan Assessment
  • Food Preparation
  • Meal Preparation
  • Mental Illness Treatment
  • ADLs Assistance
  • Merchandise Restocking
  • Store Merchandising
  • Cleaning
  • Forklift Operation
  • Unloading Cargo
  • Product Knowledge
  • Heavy Lifting
  • Freight Unloading
  • Customer support and assistance
  • Interpersonal and written communication
  • Carton Removal and Disposal
  • Product restocking
  • Cleaning procedures
  • Shelving of products
  • Safety processes and procedures
  • Problem resolution
  • MS Office
  • MS Excel
  • 40 WPM
Work History
Direct Care Professional, 03/2020 to Current
Alliance Behavioral Care – Phoenix, AZ
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Maintained clean, safe and well-organized client environment.
  • Worked to improve and enhance client lives through effective and compassionate care.
  • Developed rapport to create safe and trusting environment for care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Monitored progress and documented any client health status changes, keeping healthcare team updated.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Supervised daily activities and provided assistance when needed.
  • Kept close eye on behavior and emotional responses of clients, consulting with house manager to address concerns and protect each person from any harm.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
Direct Care Professional, 09/2018 to 09/2019
Arizona Behavioral Care Homes – Goodyear, AZ
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Worked to improve and enhance client lives through effective and compassionate care.
  • Maintained clean, safe and well-organized patient environment.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
  • Supervised daily activities and provided assistance when needed.
  • Kept close eye on behavior and emotional responses of clients, consulting with House Manager to address concerns and protect each person from any harm.
  • Arranged transportation and accompanied patients to doctors' offices or errands.
Team Member , 01/2012 to 03/2013
Target – Phoenix, AZ
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Lifted, stacked and transported boxes weighing up to 50 pounds.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Sought out ways to go above and beyond job requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Checked refrigerated and frozen food for sell by dates and removed merchandise that was expired so that it would not be sold.
  • Marked items with identifying codes such as price, stock or inventory control codes.
  • Unloaded packages from incoming trucks to inspect contents.
  • Unloaded freight upon arrival in warehouse, stocking all items in proper locations.
  • Handled, evaluated, documented and resolved customer issues and inquiries related to customer orders.
  • Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
  • Verified packages against order and invoices, including quantity, quality and price.
  • Operated forklifts and pallet jacks to lift or place merchandise in backroom or on sales floor.
  • Created storefront displays and installed advertising signs to attract customers.
  • Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Supported promotional plans by updating signage with price changes.
Education
High School Diploma: 06/2020
Deer Valley High School - Antioch, CA
No Degree: Pharmacy TechnologyArizona College - Glendale, AZ
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Resume Overview

Companies Worked For:

  • Alliance Behavioral Care
  • Arizona Behavioral Care Homes
  • Target

School Attended

  • Deer Valley High School
  • Arizona College

Job Titles Held:

  • Direct Care Professional
  • Team Member

Degrees

  • High School Diploma : 06/2020
    No Degree : Pharmacy Technology

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