Dental Treatment Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Friendly and organized Patient Service Coordinator with background pulling and filing charts, handling bookkeeping and coordinating lab results. Advanced communication, planning and conflict resolution skills. Works well with representatives of multiple departments and organizations to assist patients.

  • Chart Pulling
  • Bookkeeping Support
  • Appointment Scheduling
  • HIPAA Compliance
  • Patient Assistance
  • Insurance Knowledge
  • Patient Information Verification
  • Patient Checkout Procedures
  • Payment Collection
  • Office Supply Ordering
  • Billing Inquiries
  • Patient Contact
  • Directing Callers
Work History
Dental Treatment Coordinator, 12/2020 to Current
University Of KentuckyLexington, KY,
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Assisted patients in completing all necessary forms and documents.
  • Organized referrals to other medical specialists.
  • Maintained and managed patient records in compliance with security regulations.
  • Prepared claim forms for dental insurance.
  • Booked appointments for patients using QSI
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Greeted over 15 patients per day.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Patient Service Representative, 01/2020 to Current
Proven Behavior SolutionsNorwell, MA,
  • Took copayments and compiled daily financial records.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Generated monthly statements to check outstanding balances.
  • Balanced deposits and credit card payments each day.
  • Compiled and reviewed medical charts.
  • Explained plans for treatment and payment options.
  • Used QSI to schedule appointments.
  • Reviewed daily care slips for doctors.
  • Assisted patients in filling out check-in and payment paperwork.
  • Worked with hygiene customers to understand needs and provide excellent service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Warehouse Team Member, 02/2019 to 10/2020
TargetWaverly, IA,
  • Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Operated RF scanners to track merchandise and verify contents of containers.
Overnight Stocker, 09/2019 to 09/2020
Wegmans Food MarketsSkaneateles Falls, NY,
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Performed regular segment cycle counts and daily inventory audits to maintain accurate records.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Used bluebird to record received, counted and stored stock items.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assessed shelves in all departments to determine which items to replenish or reorder.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Supported promotional plans by updating signage with price changes.
Associate of Science: Business, Expected in 07/2020
Crafton Hills College - Yucaipa, CA
High School Diploma: , Expected in 06/2001
Redlands High School - Redlands, CA,

    Student of the Year 2019

    Dean's List 2018 and 2019

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Resume Overview

School Attended
  • Crafton Hills College
  • Redlands High School
Job Titles Held:
  • Dental Treatment Coordinator
  • Patient Service Representative
  • Warehouse Team Member
  • Overnight Stocker
  • Associate of Science
  • High School Diploma

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