Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Skills
Microsoft Office (Excel/Word/Outlook)
Insurance eligibility verification
Strong interpersonal skills
Schedule management
Back office operations
Strong problem solver
Administrative operations
Multitasking and prioritization
Invoicing and billing
Data entry documentation
Self-starter
PC proficient
Experience
Dental Office Receptionist, - Premise Health – El Segundo, CA,
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Handled telephone and in-person requests for assistance from new and established dental practice patients.
Educated patients about post-operative and at-home care for optimal outcomes.
Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
Answered and managed incoming calls and emails.
Collected payments from patients and arranged payment schedules.
Verified, updated and entered patient information into system.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Arranged documents for insurance claims.
Gathered medical information, dental health history and vitals from patients.
Scheduled cleanings and dental appointments for patients using appointment software.
Maintained master calendar and scheduled new appointments based on provider availability.
Scheduled and attended staff meetings and committees to record minutes for future reference.
Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Maintained office supplies inventory by checking stock and ordering new supplies.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Answered 10-15 average daily phone calls to schedule appointments and address patient inquiries.
Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
Prepared new charts, updated existing charts and managed records transfers between offices.
Assisted with hospital admissions and paperwork.
Updated patient financial information to promote accurate record keeping.
Kept office spaces well-stocked with administrative and medical supplies.
Communicated with patients to gather intake data and verify chart information.
Managed incoming telephone calls, took messages and directed callers to personnel.
Called patients to schedule [Type] appointments, consistently double-checking information and availability.
Helped patients complete paperwork and explained processes and procedures.
Coordinated office schedules for new patients, diagnostic assessments and procedures.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Managed medical practice administrative needs to provide patient satisfaction.
Secured, organized and updated [Type] financial documentation.
Digitized over [Number] medical records and organized files in [Software].
Administrative Assistant, - Aaa Of Southern California – Santa Barbara, CA,
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Keyed in customer contacts and delivery dates to update details in company databases.
Directed customer communication to appropriate department personnel.
Documented and took note of staff vacation time, sick days and personal days to monitor attendance records.
Supplied key cards to employees and visitors to control building access.
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Answered phones to direct callers, schedule appointments and provide general office information.
Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Screened visitors and directed to specific location for office safety.
Teacher, - Archdiocese Of San Antonio – Uvalde, TX,
Helped students build learning and study skills to achieve educational goals.
Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Taught students to exercise problem solving methodology and techniques during tests.
Encouraged student critical thinking and discussion using variety of teaching techniques.
Differentiated instruction according to student ability and skill level.
Monitored student progress using exams and assignments to check for thorough understanding.
Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Remained calm and patient in all student interactions to support individual growth and development.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Observed fellow educators in classroom to learn new teaching techniques.
Education and Training
Bachelor of Science: Chemistry, Expected in 04/1999 - JessicaBhavan's Collage - Dakor, GPA: Status -
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