Seasoned, Energetic Dental office Manager,
Presenting a successful , skillful 23 year background of solid dentistry. Offering a wealth of experience in Dental Office Management. Self-motivated Dental Office Manager bringing proven leadership, organizational and exceptional customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements within a fast pace environment. Implemented system's in place procedure's and policies, to keep consistency in play. Strong background in case acceptance and consistently delivering quality care to patient . Highly knowledgeable in insurance billing ,tracing and understanding of insurance coverage and able to read EOB's. Exceptional experience in Fee for service, HMO plans including PHP programs, PPO plans and negotiation, DentiCal claims, tars and claim inquiry forms (CIF) if necessary. Experience with Specialty consultations and specialty referrals (Endo, OS, Pedo, Perio and Ortho). Organized Office Manager. Prioritize projects and multitask effectively to achieve practice goals. Methodical and detail-oriented team player with expertise in communications. Offering these skills and a strong work ethic. Continued education is key allowing growth and new ideas to provide better services to the patients as well as the practice vision. Very passionate about my career in dentistry and improving the lives of others.
Manage daily all office personnel, including analyzing and provide expertise solution of problems and priorities of organization, clinical records and charting, Insurance billing of various plans , appointment control and scheduling , payment and treatment acceptance , financial arrangements , accounts receivables, accounts payable, small claims court and inventory control. Provide outstanding customer service. Administration procedures; staff payroll, employee recruitment, discharge, support, development and training. Manage staff of six.
Correspond with patients to collect unpaid balances by telephone, in writing and in internal controls, daily deposits, audit trail, adjustments, aging reports, letters, monthly statements. Responsible for computerized data entry and spread sheet information.
Data Entry & Quality Control Assistant- December 1996-1997
AADOM - AMERICAN ASSOSCIATION for DENTAL OFFICE MANAGERS
CAREER CARE INSTITUTE, LANCASTER - ADVISORY BOARD MEMEBER , DENTAL EXTERNSHIP
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