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Dental Lab Technician/Owner Resume Example

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DENTAL LAB TECHNICIAN/OWNER
Professional Summary

Hardworking individual with years of experience meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Skills
  • Data collection and management
  • Managing deadlines
  • Checking time cards
  • Recording data
  • Strong communication skills
  • Data entry
  • Bookkeeping
  • Customer relations
  • General ledger posting
  • Payroll administration
  • Shipping and packaging
  • Acrylic repair
  • One-on-one instruction
  • Payment processing
  • Restoration fabrication
  • Cast mounting
  • Processing
  • Duplication of models
Work History
Assistant Manager12/2019 to Current
The Butcher's Block – Fond Du Lac, WI
  • Counts money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Resolves customer complaints and maintained clean and tidy checkout area.
  • Handles daily credit and cash transactions for customers with accuracy and speed.
  • Restocks, arranges and organizes merchandise in store to drive product sales.
  • Helps customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checks identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Assists customers by answering questions and fulfilling requests.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Dental Lab Technician/Owner01/2016 to 12/2019
Delux Removable Lab – Hartland, WI
  • Used Quick Books to schedule and manage Dentist Due dates
  • Added documents to file records and created new records to support filing needs
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Organized, sorted and checked input data against original documents
  • Verified accuracy and validity of data entered in databases
  • Managed payroll processing for 8 employees
  • Processed payroll and calculated deductions by accurately using Payroll Complete
  • Communicate with dental offices about due dates, patient info, appliance instructions and billing needs
  • Payment collection on past due accounts
  • Organize drivers and delivery routes on a daily basis
  • Assisted functionality of completed models with help of articulators mimicking human bite and adjusted devices to enhance performance
  • Adhered to dentists specifications to craft well-fitting appliances
  • Completed detailed models of patients' mouths to create accurate devices
  • Prepared wax bite-blocks and impression trays for use
  • Repaired and added teeth to patients existing removable appliances following instructions from dentist
  • Repaired damaged or broken appliances using multiple techniques
  • Flask waxed removable appliances for wax loss technique
  • Process dentures, partials and night guards
  • Make essix trays
  • Duplication of models
Dental Lab Tech08/2014 to 11/2015
PJ's Dental Lab – Slinger, WI
  • Assisted functionality of completed models with help of articulators mimicking human bite and adjusted devices to enhance performance
  • Adhered to dentists specifications to craft well-fitting appliances
  • Completed detailed models of patients' mouths to create accurate devices
  • Prepared wax bite-blocks and impression trays for use
  • Repaired and added teeth to patients existing removable appliances following instructions from dentist
  • Repaired damaged or broken appliances using multiple techniques
  • Flask waxed removable appliances for wax loss technique
  • Make essix trays using vacuum pull down
  • Duplication of models
Paraprofessional Educator 4K02/2011 to 06/2014
Kewaskum School District – Kewaskum, WI
  • Supported student learning objectives through personalized and small group assistance to support classroom instruction
  • Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
  • Organized classroom materials to help teachers prepare for daily instruction and activities
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills
  • Assisted and monitored students in groups of up to 10 by reviewing lesson teachings and playing organized educational games
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and time out protocol
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition
  • Assisted in preparing reports and paperwork for parent-teacher conferences
  • Maintained student safety in classroom and outside environments
  • Worked with individual students to provide personalized educational, behavioral and emotional support
  • Set up visual aids, equipment and classroom displays to support mentor teacher's lesson delivery
Exxon Store Manager03/1998 to 03/2000
Exxon Mobil – Virginia Beach, VA
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions
  • Created work schedules according to sales volume and number of employees
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows
  • Minimized on-site cash with frequent deposits
  • Reported to district manager regarding all store and staff issues, financial goals and sales
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Supervised guests at front counter, answering questions regarding products
Education
High School Diploma05/1993Bayshore High School- Bradenton, FL
Some College (No Degree): N/AManatee Community College- Bradenton, FL
Some College (No Degree): Dental AssistingComputer Dynamics Institute- Virginia Beach, VA
  • Graduated with 4.0 GPA
  • Graduated in Top 1% of Class
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Resume Overview

Companies Worked For:

  • The Butcher's Block
  • Delux Removable Lab
  • PJ's Dental Lab
  • Kewaskum School District
  • Exxon Mobil

School Attended

  • Bayshore High School
  • Manatee Community College
  • Computer Dynamics Institute

Job Titles Held:

  • Assistant Manager
  • Dental Lab Technician/Owner
  • Dental Lab Tech
  • Paraprofessional Educator 4K
  • Exxon Store Manager

Degrees

  • High School Diploma 05/1993
    Some College (No Degree) : N/A
    Some College (No Degree) : Dental Assisting

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