Dental Insurance Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results driven and highly dedicated administrative professional with solid experience in both medical and dental billing. Successful track record handling complicated assignments. Highly experienced in reconciling insurance and patient payments and resolving account disputes. Able to multi-task and work well with a team environment. Pride myself on getting things done professionally with the highest impact and quality.

Skill Highlights
  • OB-GYN, General Surgery, Gastroenterology, Family Practice and General Dentistry
  • Knowledge of Medical and Dental insurance
  • ICD 9, CPT 10 and Medical Terminology
  • Knowledge Dental Terminology
  • Charge entry and payment posting
  • Insurance and Patient Aging
  • Refund requests w/research
  • Working denials/Letters of Appeals
  • Excellent Phone Skills
  • Strong Communication Skills
Professional Experience
Dental Insurance Coordinator, 03/2012 to 09/2015
Riccobene Associates Family Dentistry Winston-Salem, NC,

Improved revenue for provider appealing denied claims. Post and reconcile insurance and patient payments. Research and resolve incorrect payments, work EOB rejections, and other issues with outstanding accounts. Answer and resolve patient billing issues. Follow up on insurance and patient aging reports. Research refund requests. Filed claims electronically and resolved claim rejections.

Office Manager, 03/2010 to 03/2011
Plaid New York, NY,

Maintain doctor's office schedule, insurance billing and receivables, collections, statements, daily reports, treatment plans, letters of appeals and working on special projects to help increase production. Communicated with patients for appointment settings, conducted follow-up calls and letters and maintained patient charts and records. Organized office operations and procedures.

Medical Biller, 2007 to 01/2009
Vibra Healthcare Inc. Portland, OR,

Posted charges for office and surgical procedures - knowledge of ICD 9 and CPT coding. Verified insurance coverage and obtained referrals. Posted payments and maintained electronic claim submission; resolved edits and reported trends to the director. Collected sizeable revenue in unpaid claims and was proficient in handling claim discrepancies. Set up new patient accounts. Insure office practices are in compliance with HIPAA regulations.

Education and Training
Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA

Epic, Medical Manager, Medic, Dentrix

Microsoft and Excel

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Resume Overview

School Attended
    Job Titles Held:
    • Dental Insurance Coordinator
    • Office Manager
    • Medical Biller

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