Delivery Courier resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Always considerate toward anyone and everyone. Willing to help colleagues, junior or senior with all my knowledge on any task. I have experience in handling customers and keeping up with time and people day to day. I know New York City for more than seven years. I'm good with routes and roads.
Skills
Message delivery
Delivery and pickup
Processing samples
Delivering time-sensitive specimens
Coordinating efficient routes
Heavy lifting
Materials handling
Licensed driver in New York
Relationship building and rapport
Relationship building
Communication
Customer handling
7Now delivery system
Merchandise analysis
Order management
Guitar
NYC lottery machine
Experience
Delivery Courier, 06/2020 - Current Aarons – Albany, NY,
Delivered items to customers and presented invoices for payments.
Created delivery routes based on destinations and timelines to maintain efficiency.
Communicated effectively with dispatch regarding delivery progress and route detours.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Inspected and monitored delivery vehicle and performed basic maintenance.
Coordinated parcel delivery using strong time management skills.
Developed delivery route understanding to avoid high traffic and construction areas.
Documented pickups and deliveries and submitted reports after shift.
Checked and secured package loads before deliveries.
Answered shipment and delivery questions concerning estimated times of arrival.
Alerted customers to weather-related pickup or delivery delays.
Managed product receipt, storage, identification and delivery.
Sorted parcels according to delivery route.
Performed routine air and fluid checks and refueling for vehicles.
Documented items transported, recipient information and problems.
Maintained delivery vehicle with regular upkeep and basic repairs.
Used GPS navigation to plan routes and rerouted for unexpected delays.
Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Maintained adherence to stringent delivery deadlines.
Sales Associate, 10/2014 - Current Autonation, Inc - Autonation – Gilbert, AZ,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Met merchandise processing standards and maintained organized and accessible work area.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
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Resume Overview
School Attended
International High School At Laguardia Community College