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Delivery Courier Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Always considerate toward anyone and everyone. Willing to help colleagues, junior or senior with all my knowledge on any task. I have experience in handling customers and keeping up with time and people day to day. I know New York City for more than seven years. I'm good with routes and roads.

Skills
  • Message delivery
  • Delivery and pickup
  • Processing samples
  • Delivering time-sensitive specimens
  • Coordinating efficient routes
  • Heavy lifting
  • Materials handling
  • Licensed driver in New York
  • Relationship building and rapport
  • Relationship building
  • Communication
  • Customer handling
  • 7Now delivery system
  • Merchandise analysis
  • Order management
  • Guitar
  • NYC lottery machine

Education and Training
International High School At Laguardia Community College Long Island City, NY Expected in 06/2017 High School Diploma : - GPA :
  • An Honor Student Award Recipient
  • 2016 and 2017 Cultural Ambassador Award Recipient
Queens College of The City University of New York Flushing, NY Expected in : Urban Study - GPA :
Experience
Aarons - Delivery Courier
Albany, NY, 06/2020 - Current
  • Delivered items to customers and presented invoices for payments.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Coordinated parcel delivery using strong time management skills.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Documented pickups and deliveries and submitted reports after shift.
  • Checked and secured package loads before deliveries.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Alerted customers to weather-related pickup or delivery delays.
  • Managed product receipt, storage, identification and delivery.
  • Sorted parcels according to delivery route.
  • Performed routine air and fluid checks and refueling for vehicles.
  • Documented items transported, recipient information and problems.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Maintained adherence to stringent delivery deadlines.
Autonation, Inc - Autonation - Sales Associate
Gilbert, AZ, 10/2014 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Florida Tile - Delivery Associate
Renton, WA, 06/2019 - 06/2020
  • Delivered items to customers and presented invoices for payments.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Positioned blocks and ties around items to secure cargo during transit.
Walt Disney Co. - Associate Producer
Glendale, AZ, 11/2016 - 04/2017
  • Coordinated releases, riders and other documentation.
  • Developed and oversaw schedules for each production.
  • Set and managed production schedules according to strict deadlines.
  • Set budgets and controlled costs to keep projects in line with expectations.
  • Generated stories by delivering quality pitches to [Job title] and acquired footage and secured interviews for each feature.
  • Gathered materials for meetings and contributed knowledge to improve upon pitches and project plans.
  • Reached out to talent, booked appearances and coordinated travel details.
  • Kept productions in compliance with network and legal requirements.
  • Recruited and managed event and location crews.
  • Handled video editing tasks and chose shots to match news stories.
  • Applied knowledge of story development plan to complete deep topic research and filter information.
  • Monitored quality of content and set editorial direction for each new piece.
  • Developed fair and accurate stories for newscasts meeting all newsroom guidelines.
  • Established and maintained all product budgets.
  • Managed additional duties and responsibilities whenever [Job title] was absent.
  • Sourced relevant music and archival footage, reviewed options and cleared for use.
  • Partnered with [Job title] and [Job title], along with other staff to create informative newscast.
  • Acquired top clients and met needs with hands-on and collaborative approach.

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77Average

Resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • International High School At Laguardia Community College
  • Queens College of The City University of New York
Job Titles Held:
  • Delivery Courier
  • Sales Associate
  • Delivery Associate
  • Associate Producer
Degrees
  • High School Diploma
  • Some College (No Degree)