Delivery Courier Resume Example
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DELIVERY COURIER
Summary
Skills
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Experience
Aarons | Vallejo , CADelivery Courier10/2017 - Current
- Maintained accurate inventory of products and materials using [Software].
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Delivered items to customers and presented invoices for payments.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
- Used strong time management skills to coordinate parcels for prompt delivery.
- Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
- Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
- Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
- Immediately processed all customer payments by accepting cash, credit and debit cards and business checks.
- Checked and secured package loads before heading out on over daily deliveries.
- Communicated with all partners, including dispatchers, upper management and colleagues.
- Greeted customers with cordial attitude to promote establishment of lasting relationships.
- Alerted customers regarding weather-related delays to pickup or delivery.
American Residential Services | Olathe , KSRetail Sales Associate11/2016 - 05/2017
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Generated brand awareness and positive product impressions to increase sales.
- Completed all assigned training to stay updated on important policies and procedures.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales.
- Help customers load purchased equipment when necessary.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Drove sales by effectively upselling and cross-selling products to maximize profitability.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Promoted brand through event marketing, demonstrations and sales.
- Managed cash register operations using POS system, including processing sales and returns.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted in ringing up sales at registers and bagging merchandise.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Dressed in sample and completed garments for photographs and displays.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Fostered customer retention by assessing and meeting product needs.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Fellowship Senior Living | Basking Ridge , NJWaiter07/2016 - 05/2017
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Calculated charges, issued table checks and collected payments from customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Completed closing duties by emptying trash, and polishing silverware.
- Increased sales of high margin menu items through effective upselling.
Education and Training
Longview High School | City, StateHigh School Diploma05/2015
Kilgore College | City, StateSome College (No Degree)
Bilingual Cinematography Acting | CityAssociate of Arts05/2016
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How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Strong summary
Resume Overview
School Attended
- Longview High School
- Kilgore College
- Bilingual Cinematography Acting
Job Titles Held:
- Delivery Courier
- Retail Sales Associate
- Waiter
Degrees
- High School Diploma
Some College (No Degree)
Associate of Arts
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