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Delivery Courier Resume Example

Resume Score: 80%

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DELIVERY COURIER
Summary
Skills
  • Project planning
  • Problem resolution
  • Working collaboratively
  • Relationship building
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Basic math
  • People skills
  • Team building
  • Organization
  • Customer service
Experience
McKesson | Memphis, TNDelivery Courier10/2017 - Current
  • Maintained accurate inventory of products and materials using [Software].
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Delivered items to customers and presented invoices for payments.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
  • Used strong time management skills to coordinate parcels for prompt delivery.
  • Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
  • Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
  • Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
  • Immediately processed all customer payments by accepting cash, credit and debit cards and business checks.
  • Checked and secured package loads before heading out on over daily deliveries.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Greeted customers with cordial attitude to promote establishment of lasting relationships.
  • Alerted customers regarding weather-related delays to pickup or delivery.
TJX Companies | Longview, TXRetail Sales Associate11/2016 - 05/2017
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Generated brand awareness and positive product impressions to increase sales.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales.
  • Help customers load purchased equipment when necessary.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Promoted brand through event marketing, demonstrations and sales.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Dressed in sample and completed garments for photographs and displays.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Fostered customer retention by assessing and meeting product needs.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
Dennys Corp. | Longview, TXWaiter07/2016 - 05/2017
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed closing duties by emptying trash, and polishing silverware.
  • Increased sales of high margin menu items through effective upselling.
Education and Training
Longview High School | Longview, TXHigh School Diploma05/2015
Kilgore College | Kilgore, TXSome College (No Degree)
Bilingual Cinematography Acting | Paris, FranceAssociate of Arts05/2016
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • McKesson
  • TJX Companies
  • Dennys Corp.

School Attended

  • Longview High School
  • Kilgore College
  • Bilingual Cinematography Acting

Job Titles Held:

  • Delivery Courier
  • Retail Sales Associate
  • Waiter

Degrees

  • High School Diploma
    Some College (No Degree)
    Associate of Arts

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