Delivery Courier Resume Example Mckesson

DELIVERY COURIER

Summary

Skills

Project planning
Problem resolution
Working collaboratively
Relationship building
Reliable and trustworthy
Friendly, positive attitude

Basic math
People skills
Team building
Organization
Customer service

Experience

McKesson | Memphis, TNDelivery Courier10/2017 - Current

Maintained accurate inventory of products and materials using [Software].
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Created delivery routes based on destinations and timelines to maintain efficiency.
Communicated effectively with dispatch regarding delivery progress and route detours.
Delivered items to customers and presented invoices for payments.
Inspected and monitored delivery vehicle and performed basic maintenance.
Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
Used strong time management skills to coordinate parcels for prompt delivery.
Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
Immediately processed all customer payments by accepting cash, credit and debit cards and business checks.
Checked and secured package loads before heading out on over daily deliveries.
Communicated with all partners, including dispatchers, upper management and colleagues.
Greeted customers with cordial attitude to promote establishment of lasting relationships.
Alerted customers regarding weather-related delays to pickup or delivery.

TJX Companies | Longview, TXRetail Sales Associate11/2016 - 05/2017

Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Generated brand awareness and positive product impressions to increase sales.
Completed all assigned training to stay updated on important policies and procedures.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales.
Help customers load purchased equipment when necessary.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Initiated friendly conversation with each customer to determine level of assistance required.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Promoted brand through event marketing, demonstrations and sales.
Managed cash register operations using POS system, including processing sales and returns.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Assisted in ringing up sales at registers and bagging merchandise.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Dressed in sample and completed garments for photographs and displays.
Followed all company policies, rules and procedures to promote company goals and maintain safety.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Engaged shoppers, providing assistance and information on merchandise and product features.
Fostered customer retention by assessing and meeting product needs.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Built customer loyalty by engaging with and identifying product needs of customers.
Maintained current store, product and promotional knowledge to drive consistent sales.

Dennys Corp. | Longview, TXWaiter07/2016 - 05/2017

Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Calculated charges, issued table checks and collected payments from customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Completed closing duties by emptying trash, and polishing silverware.
Increased sales of high margin menu items through effective upselling.

Education and Training

Longview High School | Longview, TXHigh School Diploma05/2015

Kilgore College | Kilgore, TXSome College (No Degree)

Bilingual Cinematography Acting | Paris, FranceAssociate of Arts05/2016

Resume Overview

Companies Worked For:

McKesson
TJX Companies
Dennys Corp.

School Attended

Longview High School
Kilgore College
Bilingual Cinematography Acting

Job Titles Held:

Delivery Courier
Retail Sales Associate
Waiter

Degrees

High School Diploma
Some College (No Degree)
Associate of Arts

Delivery Courier Resume Example

Resume Score: 80%

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