LiveCareer-Resume

delivery courier resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Smartphone /Computer
  • Working Independently
  • Data entry
  • Retail
  • Child and adult care
  • Delivery/driver
Education and Training
Southside High School Elmira, NY, Expected in High School Diploma : - GPA :
Experience
Fedex - Delivery Courier
Meridian, MS, 09/2019 - 05/2020
  • Load and unload truck, sorted and delivered mail, maintain clean vehicle, performed vehicle pre trip and post trip inspection, handheld computer input.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Sorted parcels according to delivery route.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Documented pickups and deliveries and submitted reports after shift.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Checked and secured package loads before deliveries.
  • Sorted shipments and scheduled routes to meet company standards and time requirements.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Reported issues to supervisors resulting in increased customer satisfaction.
Help Usa - Intake Worker
Bronx, NY, 03/2015 - 06/2019
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Coordinated schedules and appointments, sending out reminders regarding appointment dates.
  • Maintained accurate records and documented client data in company databases.
  • Issued, gathered and inspected intake forms to confirm correct signatures and information.
  • Made outbound calls to providers to obtain information necessary to create or update authorization.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
Western Alliance Bancorporation - Daycare Self Employed
Boston, MA, 06/1998 - 02/2015
  • Observed children to record development.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Read stories to children and taught painting, drawing and crafts.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Escorted children on outings and trips to promote enrichment and maintain safety.
  • Observed behavioral issues to alert parents or guardians.
  • Incorporated music and art activities to encourage creativity and expression.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Taught children foundational skills in colors, shapes and letters.
  • Read aloud and played alphabet games to encourage early literacy.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Developed and enforced positive strategies to encourage good behavior.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Implemented behavior modeling and positive reinforcement into daily routines.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Organized and led activities to promote physical, mental and social development.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Built and strengthened positive relationships with students, parents and teaching staff.
Chemung Canal Trust Company - Bank Teller
City, STATE, 05/1997 - 02/1999
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Entered transactions into computer and issued customer receipts.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Built and maintained client relationships through quality, personalized interactions.
  • Maintained confidentiality of bank records and client information.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Explained bank services, financial products and applicable fees to customers.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Directed specific questions to appropriate branch personnel.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Delivered exceptional service to customers in person or over telephone.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.

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Resume Overview

School Attended

  • Southside High School

Job Titles Held:

  • Delivery Courier
  • Intake Worker
  • Daycare Self Employed
  • Bank Teller

Degrees

  • High School Diploma

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