Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering 2 years' experience to a challenging new position. Accurate individual comfortable lifting excess of 50 pounds and working independently with little to no supervision. Quick learner accomplished in organizing shipments and unloading delivery trucks. Expertise in stock rotation.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2019 to Current Decorative Concrete Specialist Ace Mart | San Antonio, TX,
  • Set forming materials such as Epoxies and eurathanes to prepare for pouring of concrete.
  • Measured precise amounts of concrete and verified levelness to improve quality of finished product.
  • Adhered to safety and reporting procedures.
  • Wore correct clothing and protective equipment for jobs.
  • Completed physically demanding tasks such as lifting up to 200 pounds to move job materials.
  • Demolished and repaired old concrete surfaces.
  • Engaged with customers and subcontractors and provided timelines for project completion.
  • Repaired damaged tools, machinery, and electrical components using different chemicals and tools.
  • Monitored inventory of key tools and materials used at each project site to provide consistent availability.
09/2018 to Current Customer Service Associate Ati Metals | Cudahy, WI,
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed sales in excess of $100,000 with near-zero error rate using POS system.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Removed trash, swept and mopped floors for professional appearance.
  • Collected carts from parking lot and designated returns.
  • Helped customers get groceries to vehicles.
  • Retrieved items for customers and verified prices.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
  • Assisted customers with price checking and finding requested items in store.
  • Supported promotional plans by updating signage with price changes.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Marked down and retagged products for special promotions.
01/2020 to 05/2020 Accounting Intern Bowlero Corp | Colorado Springs, CO,
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
  • Restocked office supplies and retrieved files for staff.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
  • Quickly and accurately processed payments, credits and other transactions using company software applications.
  • Prepared monthly closings by creating journal entries and reconciling accounts.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Completed balance sheet reconciliations and profit and loss statements with high accuracy.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
  • Sorted and distributed mail for business office of 8 people.
  • Facilitated integration of modern tax software with client accounting software.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
11/2017 to 09/2018 Cook Papa Jack's Pizza | City, STATE,
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Prepared estimated 5-10 orders simultaneously during peak lunch periods with 98% accuracy rate, maximizing customer satisfaction and repeat business.
Expected in 05/2019 High School Diploma | Lexington High School, Lexington, MO GPA:
  • Graduated with 3.86 GPA
  • Graduated in Top 12% of Class
  • Member of Student Council
  • Member of National Honor Society
  • Member of Basketball Team
Expected in 05/2021 Associate of Arts | Accounting And Business Management Metropolitan Community College - Kansas City, Kansas City, MO GPA:

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School Attended

  • Lexington High School
  • Metropolitan Community College - Kansas City

Job Titles Held:

  • Decorative Concrete Specialist
  • Customer Service Associate
  • Accounting Intern
  • Cook


  • High School Diploma
  • Associate of Arts

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