, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Caring Licensed Massage Therapist with building great relationships with clients and staff members. Insightful, business-savvy and experienced in sales and marketing techniques. Personable office manager, skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Friendly Office Manager with distinguished skill in office management. Extensive understanding of streamlining offices for improved functionality and productivity. Dedicated to effectively organizing spaces and efficient communication.
Skills
Activities leadership
Early education
Social development
Recordkeeping requirements
Safety understanding
Sanitation understanding
Housekeeping abilities
Working collaboratively
Customer service
Experience
11/2021 to CurrentDaycare WorkerJamestown Properties | Brooklyn, NY,
Enforced rules to teach good manners and maintain safe environment.
Secured indoor and outdoor premises to protect children.
Read aloud and played alphabet games to encourage early literacy.
Implemented warning and timeout strategies to encourage good behavior.
Discussed developments, behavior and concerns with parents or guardians.
Introduced learning activities and imaginative play materials for children to explore and manipulate.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Recorded behavior, food and medication dispensing information.
Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
Completed daily paperwork Child Protection Services and Resource and Referral Centers.
06/2020 to 09/2021Office ManagerBreckenridge Grand Vacations | Breckenridge, CO,
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Updated details in company database by keying in customer contacts and delivery dates.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Elevated customer satisfaction ratings by resolving client and case issues effectively.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Planned for major business changes, including system conversions and office moves.
Solicited vendor quotes to determine optimal material purchase pricing.
01/2018 to 03/2019Massage TherapistCuro Health Services | Paris, TN,
Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
Protected clients from contagious diseases or allergic reactions by fully cleaning equipment between massage appointments.
Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
Brought in high volume of referrals from satisfied massage clients and consistently exceeded quotas.
Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
Drove sales by recommending additional massage services and related products.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Maintained clean, safe and well-organized work environment.
Maintained patient records, tracking rehabilitation goals and progress
09/2017 to 12/2018CNAWARRENSBURG VETERANS HOME | City, STATE,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Delivered nursing assistance to residents in 24-bed NURSING care facility.
Education and Training
Expected in 05/2017High School Diploma | WARRENSBURG HIGH SCHOOL, WARRENSBURG, GPA:
Expected in 05/2018MASSAGE THERAPY | Pinnacle Career Institute, Kansas City, MOGPA:
Expected in 12/2016CNA CERTIFICATE | WARRENSBURG CAREER CENTER, Warrensburg, MO, GPA:
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