Daycare Worker Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Medical Receptionist offering excellent skills in patient relations and office management. Using appointment scheduling system to manage over 300 patients weekly. Organized and accurate in managing patient flow.

Efficient, hard worker with strong interpersonal and communication skills. Handle money, food and diverse customer needs without losing focus or sacrificing service quality. As well as keeping a clean environment and positive atmosphere with costumers of all ages. Good with keeping a calm atmosphere and settling disputes between groups with opposing views.

  • Type 45 words per min
  • Use Microsoft Office
  • Use Microsoft word
  • Use Microsoft access
  • Time management
  • Customer service
  • Speedy and efficient
  • Teamwork and collaboration
  • Multitasking
  • Conflict resolution
  • Detail oriented
  • Speak Ukrainian
  • Cash register operation
  • Calm under pressure
  • Working phone system
  • Appointment Scheduling
  • HIPAA Compliance
  • Calendar and Appointment Management
  • Computer Proficiency
  • Office Coordination
Work History
Daycare Worker, 03/2017 to 09/2018
General DynamicsSpringfield, MA,
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Secured indoor and outdoor premises to protect children under care.
  • Improved group and individual behavior with positive management strategies.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Cared for up to 15 children ranging in age from 5 to 13.
  • Led children in tidying up and handwashing to teach responsibility.
  • Enforced rules to teach manners and maintain safe environment.
  • Assisted children in development of social, communication and problem-solving skills.
  • Kept children safe and secure at all times.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Incorporated music and art activities to encourage creativity and expression.
Brista, 09/2018 to 03/2020
Ardent Health ServicesSand Springs, OK,
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Listened to customer desires and needs to recommend optimal products.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Addressed and resolved customer concerns by asking for details and offering to remake the drink to maintain brand loyalty.
  • Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
  • Provided customers with product details such as coffee blends and preparation descriptions.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Described menu items to customers and suggested products based on stated preferences.
  • Resolved customer disputes with tact and professionalism.
  • Cleaned and sanitized work areas, utensils and equipment.
Peer Trainer, to
Improv CampCity, STATE,
  • Helped teen girls at the Geneva correctional facility interact with each other in a upbeat environment.
  • Worked to plan and coordinate group activities such as putting on a play with staff members and the girls.
  • Participated in creating schedules and creating colorful crafts/quotes to keep a positive atmosphere.
  • Worked with other peer trainers to put on mini theatre about the dangers of drugs and alcohol.
Medical Receptionist, 09/2020 to Current
Bluestem HealthCity, STATE,
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Ask questions when not sure of proper procedures with patients and staff.
High School Diploma: , Expected in 2019
Malcolm Jr/Sr High School - Malcolm, NE

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Malcolm Jr/Sr High School
Job Titles Held:
  • Daycare Worker
  • Brista
  • Peer Trainer
  • Medical Receptionist
  • High School Diploma

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