Motivated student pursuing Associates degree in Nursing and ready to advance professional knowledge while positively impacting operations. Well-organized, reliable and proficient. Articulate communicator and hardworking team player with excellent planning and problem-solving abilities.
Bringing strong desire to learn, Nursing training and computer proficiency to new position. Hard worker with strong focus on contributing to team success. Adaptable and punctual worker skilled at increasing efficiency and boosting team performance with diligence and attention to detail.
Skills
Team collaboration
Scheduling and calendar management
Database entry
Organization
Communications
Organization and efficiency
Meticulous and organized
Flexible
Service-oriented mindset
Multitasking ability
Multitasking and prioritization
Age-appropriate activities
Safety understanding
Sanitation understanding
Problem resolution
First Aid/CPR
Early education
Experience
Safety Screener and Greeter , 02/2022 - Current Hastings Mutual Insurance Co – Eau Claire, WI,
Answered customers' questions about hours, seating, current wait time and other information.
Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Offered customer support by directing to designated locations and connecting with specific personnel.
Answered front desk phones.
Helped keep entryway and front line clean, organized and fully stocked with inventory.
Cashier Assistant, 11/2021 - 01/2022 Sonic Drive-In – Sterling Heights, MI,
Swept and mopped front end during shifts to maintain professional appearance.
Backed up cashiers ringing up large number of customers by bagging products.
Returned carts and baskets to entryways to keep store spaces and aisles neat.
Greeted customers promptly and responded to questions.
Placed merchandise in bags or boxes and gave packages to customers.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Counted product stock to maintain inventory records.
Monitored exits for security issues.
Cashier, 12/2020 - 11/2021 Sonics – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Helped with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Recommended complementary and discounted items to customers to increase sales.
Cashier, 06/2021 - 07/2021 Company Name – City, State,
Collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Wrapped items and carefully bagged purchases to prevent merchandise breakage.
Verified customer age requirement for alcohol or tobacco purchases.
Daycare Worker, 08/2020 - 11/2020 Company Name – City, State,
Balanced schedules to provide optimal rest, play and educational periods.
Developed and implemented lesson plans based on ages and abilities of class children.
Secured indoor and outdoor premises to protect children under care.
Recorded information about behavior, food service and medication dispensing.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Led children in tidying up, handwashing to teach responsibility.
Enforced rules to teach manners and maintain safe environment.
Cared for up to 7 children ranging in age from 5 to 7.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Incorporated music and art activities to encourage creativity and expression.
Maintained organized and clean classroom and work areas.
Kept children safe and secure at all times.
Assisted children in development of social, communication and problem-solving skills.
Enforced rules to teach good manners and maintain safe environment.
Receptionist, 10/2019 - 11/2020 Company Name – City, State,
Kept reception area clean and organized to offer positive first impression to every visitor.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Took accurate messages for staff and management to facilitate open and speedy communication.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Greeted visitors, assessed needs and directed to appropriate personnel.
Responded to telephone inquiries from clients and delivered information to inform and educate callers.
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
Coordinated and communicated with 6 clients daily to gather pertinent information.
Answered and directed incoming calls using multi-line telephone system.
Maintained strict security protocols to protect confidentiality of all data.
Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.
Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Carhop, 05/2020 - 06/2020 Company Name – City, State,
Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
Took orders, prepared foods and processed payments in full-service.
Informed customers of regular deals or monthly specials, upselling % of orders.
Completed opening, closing and shift change tasks to promote store efficiency.
Reported issues with customers and orders to supervisors.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Carried trays weighing up to enough pounds to correct cars.
Answered product and order questions accurately and professionally.
Delivered food within 6 minutes to meet quality and service standards.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed Carhop training program in 1 hour.
Verified orders and bagged items for easy transport.
Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
Education and Training
Associate of Arts: Nursing , Expected in 05/2021 - Hinds Community College - Raymond, MS GPA:
High School Diploma: , Expected in 2019 - Terry High School - Terry, MS GPA:
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