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Daycare Teacher Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Possessing exceptional time management and organization skills. Proficient at implementing specialized programs for development activities and discipline of children.

Years of successful experience in Customer Service -Recognized consistently for performance excellence and contributions to success. Strengths in Customer service backed by training in LinkedIn

Hardworking Customer Service Representative with Number years of experience working. Trained in project and time management with extensive knowledge of proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering Number years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Experienced Retail Sales Associate with Number years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.

Well-qualified And proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Skills
  • Infant, Toddler and Preschool Curricula
  • Friendly and likeable
  • Disaster preparedness training
  • Fluent in Language
  • Loves children
  • Housekeeping
  • Parent Communication
  • Time management
  • Reading and writing specialist
  • Efficient under pressure
  • Billing
  • Cultural Sensitivity
  • Exceptional Organizational Skills
  • Emergency Procedures
  • Leadership
  • Teamwork
  • First Aid/CPR
  • Planning and Coordination
  • Human resources support
  • Relationship-Building
  • Multitasking abilities
  • Customer service
  • Flexible & Adaptable
Work History
08/2020 to Current Daycare Teacher Primrose School | Greensboro, NC,
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted sensory development by providing access to different textures.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Made nutritious breakfasts, lunches, dinners and snacks for children.
  • Allowed for ample outdoor recreation time to support physical development.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Brought center into full compliance with licensing and safety regulations including fire and disaster preparedness, State Department of Public Health codes and USDA nutritional guidelines.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
03/2020 to 08/2020 Customer Service Representative Glaukos | Tampa, FL,
  • Answered constant flow of customer calls with up to Number calls in queue per minute.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
10/2017 to 12/2019 Pharmacy Technician American Advanced Management, Inc | Hanford, CA,
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
  • Recruited, trained and guided which improved overall performance by 95%.
  • Developed network of medical professionals whose referrals led to average increase patients.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Implemented new Type and Type guidelines that minimized administrative errors.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Processed over 130 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Coordinated verification and filling of more than 130 daily prescriptions in high-volume pharmacy environment.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Processed incoming drug orders.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Set up and modified patient profiles in System to include current information such as medications and insurance details.
09/2011 to 12/2018 Daycare Owner/Operator Self | City, STATE,
  • Maintained accurate accounting of tuition and operating reports.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Modernized instructional plans and educational approaches to enhance student learning.
  • Monitored students' progress and provided students and teachers with assistance in resolving problems.
  • Reviewed and evaluated new and current programs to determine effectiveness and compliance with state, local, and federal regulations and recommended any necessary modifications.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Expected in 05/2008 High School Diploma | Osage County R-1, Chamois, GPA:

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Resume Overview

School Attended
  • Osage County R-1
Job Titles Held:
  • Daycare Teacher
  • Customer Service Representative
  • Pharmacy Technician
  • Daycare Owner/Operator
Degrees
  • High School Diploma