A military spouse ready to be focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Strong computer skills
Interpersonal and written communication
Bagging expertise
Reliable
Playful
Active listener
Accurate record keeping
Punctual
Approachable
Socialization techniques
Excellent communication skills
First aid training
CPR certified
Effective sales techniques
Menu memorization
High-volume dining
Safe food handling
Conflict and dispute resolution
Service prioritization
Relationship management
Check payment processing
Organization and efficiency
Business operations understanding
Meticulous and organized
Recordkeeping and bookkeeping
Service-oriented mindset
Multitasking and prioritization
Professional and polished presentation
Document control
Multitasking ability
Education and Training
Lees-McRae CollegeBanner Elk, NCExpected in – –:Elementary Education - GPA:
East Surry High SchoolPilot Mountain, NCExpected in 06/2018 – –High School Diploma: - GPA:
Surry Community CollegeDobson, NCExpected in – –:Early Childhood Education - GPA:
Experience
North Country Academy - Daycare Teacher Carrollton, TX, 05/2020 - 09/2020
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Maintained daily records of individual activities, behaviors, meals and naps.
Taught children foundational skills such as colors, shapes and letters.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Established indoor and outdoor safe play environments for toddler-age children.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Planned and led games, reading and activities for groups of 6-12 children.
Read stories to children and taught painting, drawing and crafts.
Encouraged children to be understanding and patient with others.
Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
Six years childcare experience total, inside and outside of childcare center.
Encouraged early literacy through read-aloud time and alphabet games.
Incorporated music and art activities to encourage creativity and expression.
Supervised circle time, free play, outside play and learning and developmental activities.
Offered detailed daily reports that outlined each child's activities.
Argonne National Laboratory - Library Assistant Lemont, IL, 09/2018 - 04/2019
Kept watchful eye on front desk at all times to encourage protected library environment.
Promoted the library's vast services to visitors through active communication.
Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts.
Provided assistance to patrons in regards to the library's computer system and gave instructions for logging onto the Internet.
Oversaw the check-in and check-out process of library books and materials at the circulation desk.
Verified accurate recording of all lending transactions in library logs.
Developed strong understanding of cataloging books and other materials through various methods.
Checked circulation desk on regular basis to keep appropriate numbers of books and periodicals available to patrons.
Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
Efficiently handled multitude of daily tasks, including facility maintenance and security in support of staff members.
Used library and scholarly databases to locate necessary information.
Returned books to circulation by placing on proper shelves.
Answered patrons' questions and assisted in finding materials requested.
Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, including book clubs, meetings and special programs.
Pleasantly greeted library patrons offered assistance with any needs or issues.
Answered calls to answer customer questions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Handled all delegated tasks, including cleaning and placing books in proper shelving area.
Aunt Beas - Cashier/Waitress City, STATE, 11/2017 - 07/2018
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
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