Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Strong, efficient and highly-organized Stock Control Specialist that blends superior customer service and strong operational acumen to achieve challenging objectives. Proficient in use of wide range of tools and equipment, including excel, forklifts and power jacks. Work collaboratively with teams in safe, timely and effective relocation of products.

  • Proven team leader
  • Positive and cheerful
  • Forklifts
  • Materials handling and transport
  • Warehouse operations
  • Able to lift and carry 10 to 50 lbs.
  • Inventory replenishment
  • Performance improvement techniques
  • Call center background
  • Payment management
  • Bill processing
  • Credit and collections
Daycare Teacher, 08/2019 - 03/2020
Marquette University Milwaukee, WI,
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Forklift Operator, 01/2017 - 07/2018
Suddath Companies Atlanta, GA,
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Operated forklift to transport goods throughout warehouse.
  • Transported, loaded, unloaded and stacked materials.
  • Loaded or unloaded shipments on trucks.
Debt Collection Specialist, 07/2015 - 12/2016
Weltman, Weinberg & Reis Cincinnati, OH,
  • Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
  • Processed payments over phone and set up recurring drafts.
  • Secured payments by following up with customers which disregarded promise to pay.
  • Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Reviewed accounts to determine payment plan compliance.
  • Gathered required information from customers for settlement reviews to help negotiate down debt with creditors.
  • Minimized total number of delinquent accounts through Spectrum, Vontage, T-Mobile, Verizon.
  • Maintained consistent high performance by establishing solid record of achieving or exceeding objectives through use of technique and skill.
  • Collected payments in aged credit card debt within 7 years.
  • Managed charge-off credit card accounts.
  • Met and exceeded requirements for daily calls by 100%.
  • Accepted and processed customer payments and applied toward account balances.
Shift Manager, 02/2011 - 06/2015
Pacific Medical Centers Santa Rosa, CA,
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Cross-trained in every store role to maximize operational knowledge.
  • Optimized productivity, streamlined program efficiency and boosted profitability.
  • Coordinated shift-based inventory receiving, auditing and restocking.
Education and Training
High School Diploma: , Expected in 05/2011
North Bullitt - Shepherdsville, KY,
  • 3.8 GPA
  • Governor Recipient Top 4
Ceretification: , Expected in 06/2016
Citizens Police Academy - Louisville, KY,
  • Licensed forklift driver.
  • HIPPA Training.

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School Attended

  • North Bullitt
  • Citizens Police Academy

Job Titles Held:

  • Daycare Teacher
  • Forklift Operator
  • Debt Collection Specialist
  • Shift Manager


  • High School Diploma
  • Ceretification

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