LiveCareer-Resume

daycare teacher resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Detail-oriented, exercising essential attributes in coordination, planning, and accommodations. Identified and known for demonstrating initiative, process improvements and procedural adherence in line with company and client objectives.

Skills
  • Self-motivated
  • Bilingual in Spanish and English
  • Dependable
  • Organized
  • First Aid and CPR certified
  • MS Office proficient
  • Time management
  • Detail-oriented
  • Documentation and reporting
  • Mail handling
  • Telephone skills
  • Scheduling
  • Multitasking strengths
  • People-oriented
Work History
Daycare Teacher, 05/2019 to Current
Primrose SchoolAlgonquin, IL,
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Dressed and changed infant and toddler diapers to maintain hygiene.
  • Promoted sensory development by providing access to different textures.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consistently enforced disciplinary limits for structured environment conducive to learning.
  • Built constructive and open relationships with families with forthright yet friendly communication.
Customer Service Representative, 06/2018 to 03/2020
CarmaxRittman, OH,
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered constant flow of customer calls.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Receptionist, 11/2018 to 01/2019
Gila River Health CareSacaton, AZ,
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Drafted professional memos and letters to support business objectives and growth.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Scheduled and confirmed appointments for Nail techs.
  • Greeted customers and visitors in-person and via telephone calls.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
  • Communicated any relevant schedule changes to spa supervisor.
  • Offered appointment information updates and rescheduling to guests.
Waitress, Hostess, 04/2014 to 06/2018
Sunset Grille & Raw BarCity, STATE,
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Documented reservations and communicated changes to guests using an IPad.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Education
High School Diploma: , Expected in 05/2018 to Marathon High School - Marathon, FL
GPA:
Associates : , Expected in 05/2020 to Florida Keys Community College - Key West, FL
GPA:
Bachelors: Hospitality Administration And Management, Expected in 05/2022 to Florida International University - Miami, FL
GPA:

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Resume Overview

School Attended

  • Marathon High School
  • Florida Keys Community College
  • Florida International University

Job Titles Held:

  • Daycare Teacher
  • Customer Service Representative
  • Receptionist
  • Waitress, Hostess

Degrees

  • High School Diploma
  • Associates
  • Bachelors

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