LiveCareer-Resume

daycare assistant resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Profile
A highly motivated Customer Service Representative, multi-task-oriented, organized, customer-service focused, energetic, reliable, with extensive track record in demanding sales, seeking to attain a long term career with an organization that will contribute in achieving my personal goals.
Qualifications
  • Excellent organizational, prioritization, and time management skills.
  • Ability to collaborate and function as a member of a team.
  • Able to handle multiple tasks simultaneously.
  • Sharp problem solver.
  • Negotiation.
  • Customer service expert.
  • Energetic work attitude.
  • Work under pressure.
  • Ability to perform mathematical calculations.
  • Knowledge of cash handling procedures including cashier accountability and deposit control. (5 years)
  • Inventory control familiarity.
  • Top sales performer
  • Invoice processing
  • Payment processing
  • Opening/closing procedures.

       Microsoft Office

  • Word (10 years)
  • PowerPoint (4 years)
  • Outlook (4 years)
  • Quick learner of any software that is presented
  • Ability to type 40 wpm


 


Education
Sam Rayburn High School Pasadena, Texas Expected in 2005 High School Diploma : - GPA :
D.O.B.
10/07/1986
Work Experience
North Country Academy - Daycare Assistant
Ventura, CA, 03/2016 - Current
Responsibilities
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Observe and monitor children's play activities.
  • Instruct children in health and personal habits such as eating, resting, and toilet habits.
  • Read to children, and teach them simple painting, drawing, handicrafts, and songs.
  • Organize and participate in recreational activities, such as games.
  • Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
  • Providing personal assistance, medical attention, emotional support, or other personal care to children.
  • Organizing, Planning, and Prioritizing Work.
Electrameccanica Vehicles Corp. Ltd. - Brand Ambassador
Happy Valley, OR, 10/2015 - 02/2016
  • Worked for promotional XXXs, sampling, greeting clients, interacting with customers, showing products and engage customers to purchase.
  • Guiding and solving queries of customer regarding the promotional product.
  • Worked with brands like Hugo Boss, Adriana Grande, La Vaquita, Vodka etc.
Whatsgood - Sales Assistant / Administrative Assistant
Boston, MA, 03/2014 - 02/2015

Worked as a Bilingual Sales Assistant for the Sales Manager in the Wholesale Tires Distributor authorized by Goodyear XXX company is also a Tires and Wheel rims Distributor for heavy trucks located in Monterrey Mexico, my daily responsibilities were: 

  • Take calls from local customers and providers out of the country.
  • Professionally administer all incoming calls and reXXXect accordingly.
  • Responds to customer questions via telephone.
  • Respond to emails regarding purchase orders.
  • Following up with clients on invoices due.
  • Submit client's purchase orders.
  • Track orders and deliveries.
  • Coordinate with the Logistics Department to assure on-time delivery.
  • Provide prospective customers with pricing and quotes via email.
  • Update customer XXX base.
  • Follow up with Finance Department regarding credit approval.
  • Make appointments and travel arrangements for Sales's Manager.
  • Keep track of all sales.
  • Update sales report weekly and monthly.
  • Daily calendar management.
  • Support management department with UPS and FedEx deliveries.
  • Managing over 1000 contacts.
  • Utilize fax, scanning and copying for Manager's Needs.
  • Distribute office mail.
  • Keep sales manager's office well organized.
  • Clean and maintain office equipment as needed.
  • Support with monthly inventory.
  • Other administrative duties.
Gc Services Limited Partnership - Retail Associate
Lakeland, FL, 02/2013 - 05/2013

I worked as a Retail Associate for the summer season, my daily responsibilities were:

  • Assist in specialized areas or functions in the store including Cashier, Fitting Room, Stock Room, Fine Jewelry, Recovery/Sizing.
  • Provide prompt and efficient responses to customers at all times.
  • Understands Customer Service as a number one priority and responds to Customer Service calls immediately.
  • Performs daily recovery to ensure a neat, clean and organized store.
  • Assists customers in any way necessary by helping with merchandise and answering questions in a polite and knowledgeable manner.
Tutti Frutti - Cashier / Back Room Support
City, STATE, 02/2013 - 05/2013
  • Greet customer
  • Provide prompt, friendly customer service.
  • Handle cash and credit card transactions
  • Keep counter top clean
  • Keep counter and store clean and well stocked
  • Support back room team with food preparation.
  • Support manager with opening and closing procedures.
  • Support manager with inventory.
Teleperformance Mexico - Bilingual Customer Service Representative
City, STATE, 02/2008 - 02/2011

I worked as a Bilingual Customer Service Representative for Sprint PCS in a Outsourcing Contact Center | Teleperformance Mexico located in Monterrey Mexico, my daily responsabilities where including but not limited to:

 

Guiding and solving queries of customer regarding the phone service such as:

  • Prorated charges, month in advance surcharges, downloads, etc.
  • Processing payments by debit / credit card.
  • Provide a detailed list of services included in their plan.
  • Plan change.
  • Add or remove features.
  • Phone upgrades.
  • Submit customer's purchase order in the system.
  • Tracking orders.
  • Guide customer with cellphone activation over the phone.
  • Technical support.
  • Troubleshooting.
  • Text messaging, international calling, phone as a modem, Apps.
  • Downloading.
  • Sales.
  • Engage customers with product, plan, features, phone accessories.
Accomplishments
  • Provided required weekly, monthly and quarterly reports listing sales figures.
  • Researched, calmed and rapidly resolved client conflicts to prXXX loss of key accounts.
  • Greeted customers upon call entrance and handled all phone calls in a professional way.
  • Assisted customers over the phone regarding service, plans, product, promotions and orders.


Languages
  • English (reading and writing)
  • Spanish (reading and writing)
Certifications

Heartsaver Pediatric First Aid CPR AED

  • Course includes: First Aid, Asthma Care Training for Chilcare Providers, Eye injuries, Fever, Snake, poisonous spider, tick, Sings & suspected abuse, Adult & Infant CPR / A.E.D.

Cerificate valid until 04/16/2018

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Resume Overview

School Attended

  • Sam Rayburn High School

Job Titles Held:

  • Daycare Assistant
  • Brand Ambassador
  • Sales Assistant / Administrative Assistant
  • Retail Associate
  • Cashier / Back Room Support
  • Bilingual Customer Service Representative

Degrees

  • High School Diploma

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