LiveCareer-Resume

daycare assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Focused Childcare team member offering excellent record of success caring for children of varied ages and backgrounds. Skilled in planning and managing hands-on activities to promote development. Certified in CPR and first aid with proven history of responding to emergencies with grace and reasoned thinking.

Skills
  • Activities Leadership
  • Early Education
  • Observing and Monitoring Behavior
  • Group Discipline
Experience
Daycare Assistant, 01/2017 - 05/2018
North Country Academy Middleburg, FL,
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Enforced rules to teach good manners and maintain safe environment.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Read aloud and played alphabet games to encourage early literacy.
  • Developed and enforced positive strategies to encourage good behavior.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Observed behavioral issues to alert parents or guardians.
  • Recorded child behavior, food and medication information for supervisors.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Safely operated daycare van to collect and deliver children between specified locations.
Costumer Service , 05/2018 - 09/2019
St. Catherine Of Siena Rockville Centre, NY,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Improved customer service wait times to mitigate complaints.
HHA, 01/2020 - 01/2022
Atlantic Shores Virginia Beach, VA,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed patient transportation and appointment scheduling.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Helped client with medication self-administration.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Security Guard, 01/2022 - 07/2022
Allied Universal Security Services City, STATE,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Investigated reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Observed patrons and customers to quickly address security situations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Safeguarded entrances using scanning equipment to keep lines moving.
Education and Training
High School Diploma: , Expected in 01/2020
-
Erasmus High School - 911 Flatbush Ave Brooklyn New York 11236,
GPA:
Status -

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Resume Overview

School Attended

  • Erasmus High School

Job Titles Held:

  • Daycare Assistant
  • Costumer Service
  • HHA
  • Security Guard

Degrees

  • High School Diploma

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