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day support specialist with documentation duties resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Versatile Day Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 5+ years of experience in the Office setting. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in office duties and maneuvering office relations and working in 24/7 uptime environment. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with other office workers to continuously improve tools and resources. Hardworking, driven and focused on accurately and effectively managing tasks. Skilled at organizing information, resolving failures and maintaining records. Expert Microsoft Office, WaMS, & Cerner user. Demonstrated abilities in solving software and document problems on a regular basis. Adept at helping Office professionals with office/documentation related needs.

Skills
  • Data compiling
  • Staff education and training
  • Data logging
  • Workflow coordination
  • Digital file organization
  • Recordkeeping skills
  • Mail merging
  • Microsoft Office
  • Cerner software proficiency
  • Critical thinking
  • Multitasking abilities
  • Organization and Time management
  • Kitchen Station Cleanliness
  • Ingredient Management
  • Food Storage Protocol
  • Chef Support
  • Food Preparation
  • Budgeting
  • Scheduling
  • Guest Services
  • Cash Handling
  • Cleaning
  • Allergy Management
  • Food Delivery
  • Food Safety
  • Packaging
  • Ingredient Preparation
  • Kitchen equipment operation
  • Safe food handling
  • Manual dexterity
  • Good listening skills
  • Planning and Coordination
  • Confidentiality Understanding
  • Appointment Scheduling
  • Organization
  • Payment posting
  • Inter-office communications
  • Meeting support
  • Cross-functional communication
  • Verbal and written communication
  • Quickbooks
  • Report writing
  • Keyboarding skills
  • Assessment scheduling
  • Dictation experience
  • Managing purchasing activities
  • CPR/First Aid training completion
  • PCP writing training completion
  • Equipment sterilization
  • Digital File Management
  • Expense tracking
Work History
09/2015 to Current
Day Support Specialist With Documentation Duties Department Of Defense Barksdale Air Force Base, LA,
  • Evaluation of each individual’s strengths, preferences, and needs by direct assessment and consultation with the individual and family members.
  • Development of a service plan (ISP) of hat establishes measurable objectives and revise training strategies for attaining those objectives for assigned individuals.
  • Monitoring of individual’s progress toward goals and objectives by direct observation, interviewing staff persons working the with the individual, and periodic compilation of training data.
  • Participation of periodic ISP reviews for programs. This will include scheduling reviews, inviting involved persons, presenting a summary of progress to date and integrating input from individual and family members into appropriate changes in the objectives, strategies, or time frames in the ISP.
  • Assistance in the development of the new service programs as required.
  • Provide instruction and supervision of individuals attending a skills learning program.
  • Monitor the quality of the individual’s work and skill building and take appropriate steps to ensure goals are being met.
  • Maintain complete, accurate and current program records, including daily notes and person centered plans.
  • Check quarterly reviews for quality and accuracy. Interact as a liaison with case managers and other care providers to ensure program planning and quality of life that is in the best interest of the individual as requested by supervisor.
09/2012 to 08/2015
Secretary Panera Bread Co Downers Grove, IL,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Provided clerical support to several company employees by copying, faxing and filing documents.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Authored clear and professional business documents, including daily logs and site visit logs.
  • Handled daily scheduling tasks and provided administrative support for each department.
  • Recorded daily/monthly financial transactions for each department using Quickbooks and handled payments of accounts.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Recorded expenses and maintained accounting records in Quickbooks.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Completed accurate daily log documents, reports and invoices.
05/2013 to 12/2014
Catering Assistant Appalachian Catering City, STATE,
  • Created catering menu based upon client specifications, event type, dietary needs and budget.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Prepared dishes for catering events or during high-volume shifts.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Served appetizers, entrees and refilled beverages for events up to 300 guests.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Cleared dishes and glassware quickly following each course.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Monitored dietary restrictions and served guests with special needs.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
Expected in 05/2012 to to
High School Diploma:
Keen Mountain Christian Academy - Keen Mountain, VA,
GPA:
  • Awarded Co-Salutatorian of the class
Expected in 05/2021 to to
Associate of Applied Science: Accounting
Southwest Virginia Community College - Richlands, VA
GPA:

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Resume Overview

School Attended

  • Keen Mountain Christian Academy
  • Southwest Virginia Community College

Job Titles Held:

  • Day Support Specialist With Documentation Duties
  • Secretary
  • Catering Assistant

Degrees

  • High School Diploma
  • Associate of Applied Science

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