Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Detailed Data Quality Analyst ready for a new position where an extensive background in data analysis and data auditing can be properly utilized. Ambitious and self-directed to adapt quickly to challenging and changing environments. Exceptionally talented in performing root cause analysis and developing and testing various process improvements.
Skills
AWARDS and Biometrics expertise
Presentation skills
Normalization techniques
Root cause analysis
Data collection
Data evaluation
Data validation
Multitasking
Microsoft Office
Organized
Experience
04/2017 to Current
Data Quality/Help Desk Support SpecialistDevereux – Rhinebeck, NY,
Developed process improvements to enhance overall data quality.
Worked with programmers to correct data quality errors.
Performed manual and automated tests on applications and submitted reports.
Analyzed and tracked data to prepare forecasts and identify trends.
Explained technical concepts to non-technical staff members in easy to understand language and concepts.
Managed diverse projects for data capture, storage and forecast analysis.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Analyzed, queried and manipulated data to defined business procedures.
Recommended maintenance enhancements to data acquisition processes to improve accuracy of data.
Gathered and organized data to analyze current industry trends.
Participate in the Statewide Advisory Committee meetings, Homeless Point in Time Count/Project Homeless Connect and other project related meetings as needed.
08/2009 to 04/2017
Technical Assistant/TrainerNJHMFA - HMIS – City, STATE,
Made recommendations to improve training based upon observations and feedback from trainees.
Maintained detailed training log for trainers to track sessions and improve success rate.
Motivated trainee performance by sparking and maintaining interest in classes.
Consulted with training leaders to identify and assess training needs associated with changes in business policies and procedures.
Participated in workshops and seminars as continuous improvement activities for curriculum development and enhancement.
Managed daily communications including maintenance of calendar and appointments.
Assisted senior staff in preparing course methods, organizing seminars and promoting presentations for trainees.
Accompanied trainees to training site to prepare for classroom training, handing out materials per lead trainer.
Assisted with updating training materials to digital mobile platforms, reflecting technology advances.
Created and offered additional materials to enhance training.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Documented training activities and changes to analyze program effectiveness.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Maintained strong knowledge of the AWARDS Database and HMIS Data Standards by participating in workshops, conferences and online education classes.
07/2007 to 08/2009
Bilingual Case ManagerAnchor House – City, STATE,
Developed appropriate care plans for at-risk individuals and high-risk families.
Coordinated support services and optimized communication between healthcare workers and patients.
Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
Collaborated with various healthcare providers to facilitate delivery of services.
Coordinated resources from diverse providers for intervention plans.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Reviewed treatment plans against individual goals and healthcare standards.
Managed logistics for abuse and neglect cases from start to finish.
Fostered staff satisfaction and performance by implementing improved disciplinary policies.
Evaluated and addressed individual client needs and concerns.
Acted as role model for clients by exhibiting positive behaviors.
Produced referrals for various community resources, housing and transportation services.
Worked with severely mentally ill, homeless and dually-diagnosed youth.
Provided counseling and emotional support for at-risk youth patients.
Presented case history material for review and discussion with staff members.
Performed psychosocial assessments and documented casework.
Collaborated with internal and external providers to obtain patient medications.
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