Data Manager Resume Example ICF - Pasadena, Maryland

DATA MANAGER

Summary

Skilled Data Manager and Microsoft Office Specialist with career history encompassing government offices and personnel management. Highly competent in business finance objectives, including payroll, AP/AR and budgeting. Talented coordinator of daily operations to support team goals and overall corporate mission. Offering key strengths in time management and communications across all levels of personnel, management, and clientele.

Skills

Advanced MS Office Suite knowledge
Expense reporting
Invoicing and billing
Report analysis
Travel arrangements

Event coordination
Scheduling and calendar management
Data processing
Project management
Payroll

Experience

04/2014 - CurrentData ManagerICF | Fort Meade, MD

Mentor newly hired employees, offering insight into job duties and company policies for easier transition to job position.
Communicate with chemists, validators, and scientists to keep projects on track.
Manage scheduling and DV assignments for ESAT contractors and subcontractors.
Track gov't assignments, due dates, and work orders.
Distribute validated data and laboratory results.
Create and maintain billable charge codes for the contract.
Monitor daily and weekly schedules and monthly calendar obligations for the ESAT team.
Arrange domestic and international travel, hotel and transportation needs for staff.
Assist lead validators with making revisions in SMO.
Process financial documents including contracts, expense reports and invoices.
Maintain a comprehensive tracking and reporting mechanism to capture cost estimates.
Direct customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Plan meetings, lunches and special events.
Create and maintain spreadsheets and developed administrative and logistical reports.
Create PowerPoint presentations used for business development.
Organize conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Review and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Organize and maintain filing and document management systems, coordinating archiving and purging aligned with company document policies.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Track expenses and document records using the CDB.
Track and submit employee time sheets to accounting department for payroll processing.
Guide administrative and professional staff through computer and software problems.
Perform complex administrative management of sensitive and confidential issues.
Monitor and track project performance data with excel spreadsheets to generate reports and keep management informed of important trends.
Maintain attendance records, taking note of staff vacation time, sick days and personal days.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate databases.
Generate shipment invoices, prepared packages and set up courier deliveries for customers.
Maintain up-to-date department organizational chart.

08/2013 - 08/2014Account ManagerState Farm | Millersville, MD

Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
Verified liability extent with reviews of police reports, medical treatment histories and other records.
Engaged customers and provided high level of service by carefully explaining details about documents.
Drove client retention by increasing savings opportunities and identifying premium discounts.
Lead for Social media advertising and event coordination
Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
Provided quick turnaround time when customers called with questions, usually within the hour.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Strategized long-term business objectives by assessing customer feedback for direction on process improvements.

08/2012 - 08/2013Business Office CoordinatorWoolf & Woolf | Pasadena, MD

Supported internal team members with technical knowledge, operational support and exemplary customer service.
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Cleaned and organized office areas to keep team members efficient and on-task.
Efficiently managed incoming and outgoing correspondence and packages to support smooth daily operations.
Monitored vendors to maintain competitive pricing and efficient deliveries.
Input accurate account data to efficiently update company database and maintain detailed records.
Supported clerical needs, including taking messages, scanning documents and routing business correspondence.
Ensured that all patient and insurance data was updated regularly.
Retained strong medical terminology understanding in effort to better comprehend procedures.
Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
Handled billing related activities focused on medical specialties.
Ensured that appropriate coding is managed to maximize efficiency.

08/2006 - 09/2008Administrative AssistantDepartment Of Homeland Security | Curtis Bay, MD

Evaluated architectural and engineering sketches and interpreted layouts to create detailed blueprints for electrical projects using AutoCAD.
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
Utilized Primavera Enterprise for both reporting and project management.
Prepared purchase orders.
Arranged domestic and international travel, hotel and transportation needs for staff.
Created and maintained spreadsheets and developed administrative and logistical reports.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Managed payroll and time and attendance systems.
Guided administrative and professional staff through computer and software problems.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.

Education and Training

Expected in 06/2021Associate of Applied Science: Criminal Justice
Anne Arundel Community College | Arnold, MD

09/2008Associate of Science: Business Administration And Management
Anne Arundel Community College | Arnold, MD

06/2007High School Diploma
Northeast High School | Pasadena, MD

Technological

Microsoft Office

Primavera Enterprise (Project Portfolio Management)

Ness Technologies (Digital Engineering)

Adept (Document Management Software)

Time and Attendance

AutoCAD

OfficeMate

Solution Reach

Eaglesoft

Necho

SEMS (Superfund Enterprise Management System)

SMO (Sample Management System)

QA (Quality Assurance Systems Database)

CDB (Consolidated Database)

Resume Overview

Companies Worked For:

ICF
State Farm
Woolf & Woolf
Department Of Homeland Security

School Attended

Anne Arundel Community College
Northeast High School

Job Titles Held:

Data Manager
Account Manager
Business Office Coordinator
Administrative Assistant

Degrees

Expected in 06/2021 Associate of Applied Science : Criminal Justice
09/2008 Associate of Science : Business Administration And Management
06/2007 High School Diploma

Data Manager Resume Example

Resume Score: 80%

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