, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Ability to multi task and switch from Data heavy and logistical tasks to more personal service oriented situations.
Skills
Collaboration
Flexible
Active listening
Communication
Work ethic
AutoCAD
Revit
Organizational skills
Organization
Clerical
MS Office
Processes and procedures
Issue and conflict resolution
Brand management
Customer service
Problem resolution
Team management
Flexible
Analytical
Interior/exterior experience
Design background
Experience
10/2021 to CurrentCuratorAleut Support Services Llc - Main | Lompoc, CA,
Scheduled and coordinated all activities to support product pickup, to packaging and mailing.
Curating products that are ready for sale, photographing, copy writing and posting to website.
Appropriately packaging and mailing purchases to customers in a timely matter
Curated products are stored in an organized manner with care and easy access.
01/2018 to 12/2018Data ManagerRevel Transit | New York, NY,
Managed data gatekeeping by receiving information, translating and overseeing documents within file management system.
Resolved information access issues, troubleshooting to improve customer and internal data entry and access.
Managed completion of planned building and furniture audits
Implemented revisions with AutoCAD as required by clients.
Documented conversations with customers to track requests, problems and solutions.
Upheld strict quality control policies and procedures during customer interactions.
Confirmed delivery of furniture, hardware and accessories and troubleshot missed delivery dates, shortages and overages.
Cross trained to fill in for move coordinator positions as needed
Resolved inquiries to consistently meet performance benchmarks.
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