Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Teamwork
Customer service
Responsible
Data management
Adaptability
Collaboration
Computer skills
Education
Boston UniversityBoston, MAExpected in 05/2015 – –:Criminal Justice Administration - GPA:
Member of Alpha Phi Sigma
University of Maryland - University CollegeHyattsville, MDExpected in 05/2013 – –:Criminal Justice - GPA:
Southern Senior High SchoolBaltimore, MD, Expected in 06/1990 – –High School Diploma: - GPA:
Work History
Catholic Health Initiative - Data Management Specialist Williston, ND, 07/2018 - Current
Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
Presented reports to clients and teammates regarding project progress and results.
Ran data analysis reports and distributed to management staff.
Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Department Of Health And Human Services - Secretary Chinle, AZ, 09/2015 - 07/2018
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Completed accurate daily report documents, memos and invoices.
Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Provided clerical support to company employees by copying, faxing and filing documents.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Handled daily scheduling tasks and provided administrative support for entire department.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Provided onboarding and training for new support staff.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Answered multi-line phone system and greeted callers enthusiastically.
Court Services & Offender Supervision Agency - Community Supervision Assistant City, STATE, 07/2012 - 09/2015
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Scheduled appointments and conducted follow-up calls to clients.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Provided clerical support to company employees by copying, faxing and filing documents.
Handled daily scheduling tasks and provided administrative support for entire department.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Completed accurate daily report documents, memos and invoices.
Provided onboarding and training for new support staff.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Drafted agendas, recorded minutes and created documents for meetings.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Answered multi-line phone system and greeted callers enthusiastically.
Court Services & Offender Supervision Agency - Drug Testing Technician City, STATE, 08/2008 - 07/2012
Assisted pathology team with skilled analyses by preparing tissue samples.
Read and interpreted documents such as safety rules, operating and maintenance instructions and procedure manuals.
Used sample prep equipment to prepare for drug tests.
Prepared test samples and obtained and recorded test data in accordance with standards.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Set up, maintained and verified sterility of lab equipment and tools.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Operated laboratory equipment and instruments correctly to conduct tests.
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