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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Teamwork
  • Customer service
  • Responsible
  • Data management
  • Adaptability
  • Collaboration
  • Computer skills
Education
Boston University Boston, MA Expected in 05/2015 : Criminal Justice Administration - GPA :
  • Member of Alpha Phi Sigma
University of Maryland - University College Hyattsville, MD Expected in 05/2013 : Criminal Justice - GPA :
Southern Senior High School Baltimore, MD, Expected in 06/1990 High School Diploma : - GPA :
Work History
Catholic Health Initiative - Data Management Specialist
Williston, ND, 07/2018 - Current
  • Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
  • Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
  • Presented reports to clients and teammates regarding project progress and results.
  • Ran data analysis reports and distributed to management staff.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Department Of Health And Human Services - Secretary
Chinle, AZ, 09/2015 - 07/2018
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Completed accurate daily report documents, memos and invoices.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Provided onboarding and training for new support staff.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered multi-line phone system and greeted callers enthusiastically.
Court Services & Offender Supervision Agency - Community Supervision Assistant
City, STATE, 07/2012 - 09/2015
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Completed accurate daily report documents, memos and invoices.
  • Provided onboarding and training for new support staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Answered multi-line phone system and greeted callers enthusiastically.
Court Services & Offender Supervision Agency - Drug Testing Technician
City, STATE, 08/2008 - 07/2012
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Read and interpreted documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Used sample prep equipment to prepare for drug tests.
  • Prepared test samples and obtained and recorded test data in accordance with standards.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Operated laboratory equipment and instruments correctly to conduct tests.

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Resume Overview

School Attended

  • Boston University
  • University of Maryland - University College
  • Southern Senior High School

Job Titles Held:

  • Data Management Specialist
  • Secretary
  • Community Supervision Assistant
  • Drug Testing Technician

Degrees

  • High School Diploma

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