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data entry pharmacy technician resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

15+ Years of Management/ Customer Service Relations with a Track Record of proven success and determination. Professionally effective communication skills, written and verbal. Exceptional proficiency in identifying consumer needs and requests, guiding communications to effective resolutions. Open minded to learning and growth. Passionately receptive to coaching and constructive feedback. Fully detailed, disciplined and committed to meeting quality standards. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Management Skills
  • Time-Management
  • Self-Motivated
  • Negotiation
  • Critical Thinking
  • Project Coordinations
  • Leadership
  • English (Fluent)
  • Transportation & Logistics
  • Customer Service Training
  • Verifying Orders
  • Patient Profile Setup
  • Relationship Building
  • Prescription Order Verification
  • Verbal and Written Communication
  • Detail-Oriented
  • Answering and Routing Calls
  • Customer Service
  • Recordkeeping and Documentation
  • Prescription Refill Fulfillment
  • Data Entry
  • Problem-Solving Skills
Experience
Data Entry Pharmacy Technician, 04/2023 to Current
Memorial Healthcare SystemPembroke Pines, FL,
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Verified prescriptions and drug labels, documents and packages.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Entered prescription information into computer databases via Framework & DocuTrack Database.
Logistics CSR/ Logistics Coordinator, 12/2021 to 04/2023
Coventor IncChandler, AZ,
  • Essential Data Entry, overseeing company's transportation monitoring for major supply chain and temperature-controlled freight, 48 states
  • Invoicing, Accounts Receivable/Accounts
  • Payable
  • WEX FleetOne Systems, Comdata, PC
  • Miler, Macro Point, Microsoft Office Systems
  • Safety Monitoring via FMCSA Regulatory
  • Requirements
  • Tracked changing company products to expertly answer customers' questions.
  • Coordinate and managed the schedules of trucks/ drivers to ensure products and goods are picked up and delivered in a timely manner
  • Safety &
  • Maintenance Management of all OTR Drivers,
  • Reefer and Dry Freight Tracking
  • Maintaining
  • FMCSR's, COI's, Carrier Packets, Rate Development and Freight Negotiations
  • Data Entry
  • Customer
  • Relations
  • Driver Performance Monitoring
  • IFTA, IRP
  • Renewals and Quarterly Tax Filings
  • Opened and maintained customer accounts with current billing information.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Lumper
  • Payments
  • BOL & POD Record Keeping
  • Payroll &
  • Financial Statements Daily.
Home Health Care Provider, 04/2020 to 11/2020
Public Partnerships LLCCity, STATE,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Assisted patients with personal care to alleviate burden on family members.
  • Arranged medications and dispensed prescribed doses at scheduled intervals.
  • Prepared meals and snacks to meet individual nutritional requirements.
  • Educated patients and families about recommended procedures and care options.
Senior Logistics Manager, 08/2009 to 03/2020
Beauty N Da Beast Transport LLCCity, STATE,
  • Hybrid
  • Identified and resolved shipping and packaging errors.
  • Led and managed projects to support logistics efforts and plans.
  • Reconciled shipment data between multiple systems to maintain alignment.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
  • Consistently met company and department objectives within budget and time constraints.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Managed day-to-day shipping and receiving, typically overseeing more than several shipments in a 24-hour period.
  • Maintained high standards of internal and external customer service.
Education and Training
Child Development Associate: Cognitive Psychology, Expected in 02/2015 to Penn Foster Career School - Scranton, PA
GPA:
Diploma: General Studies, Expected in 06/2008 to Plainfield High School - Plainfield, NJ
GPA:

GPA: 9/4

  • 2004-2008 - Honor Roll
  • Completed French Course
  • Additional Coursework in General Studies

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Resume Overview

School Attended

  • Penn Foster Career School
  • Plainfield High School

Job Titles Held:

  • Data Entry Pharmacy Technician
  • Logistics CSR/ Logistics Coordinator
  • Home Health Care Provider
  • Senior Logistics Manager

Degrees

  • Child Development Associate
  • Diploma

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