Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Staff Sergeant and Infantryman offering 15 years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration, leadership. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid Secret clearance. 15 year military Veteran with 26 commendations and awards for superior performance in academic, tactical and technical capacities. Trains, supervises and mentors large teams under high-stress conditions.

  • Professional and mature
  • Data transmission
  • Recordkeeping requirements
  • Office administration
  • Student records management
  • Lesson Planning
  • Student counseling
  • Classroom management
  • Testing and grading
  • Curriculum Development
  • Analytical skills
  • Critical thinking
Work History
04/2018 to Current Data Collector /Instructor Brown & Brown, Inc. | Dedham, MA,
  • Uploaded or transmitted data using secure protocols.
  • Verified accuracy and validity of data entered in databases
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Added documents to file records and created new records to support filing needs.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Obtained scanned records and uploaded into database.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.Assisted program participants with achieving career and learning goals.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
  • Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
  • Supervised and monitored students' use of tools and equipment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed team of 8 to 240 employees, overseeing hiring, training, and professional growth of employees.
  • Identified issues, analyzed information and provided solutions to problems.
03/2017 to 04/2018 Administrative Assistant US Army | City, STATE,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Handled incoming and outgoing mail.
  • Executed record filing system to improve document organization and management.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Arranged conference rooms and facilities to prepare for meetings.
  • Prepared project documents, reports and brochures.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Scheduled office meetings and client appointments for staff teams.
12/2015 to 06/2017 Drill Sergeant US Army | City, STATE,
  • Supervised more than $4,200,000 in high-value equipment, maintaining zero loss record over 18 months.
  • Advised Company Commander on operations, intelligence and risk assessments in daily briefings.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Conducted research, gathered information from multiple sources and presented results.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Developed team communications and information for meetings.
Expected in GED | Arecibo Job Corp, Arecibo P.R, GPA:

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School Attended

  • Arecibo Job Corp

Job Titles Held:

  • Data Collector /Instructor
  • Administrative Assistant
  • Drill Sergeant


  • GED

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