Certified Technical Writer and Training Developer with 7 years of experience supporting agile teams, identifying gaps in existing processes, developing software and training documentation/materials, capturing user stories, and removing impediments for project teams.
FSA VMTT Solution - 2021: Develops Instructor Led virtual training to Information System Security Officers, POA&M Team, and other product end-users. Creates training materials such as manuals, jobs aids, and presentations. Develops microlearning demos for continued education purposes. Works with management and stakeholders to resolve any problems and challenges that may arise with training.
Vulnerability Management (VM) Process Roundtable - 2020: Facilitated meetings with FSA integrated project teams and stakeholders to identify gaps in current VM processes. Collaborated with developers to identify opportunities to automate existing manual processes.
GASATRAQ - 2019: Created user guide to instruct Guaranty Agencies (GAs) how to perform security self-assessments for National Institute of Standards and Technology (NIST) compliance.
Bulk Data Storage System (BDSS) API: Developed user guides and GUI content for the BDSS RESTful API, which allows the public to discover, search, and download patent and trademark data in bulk form.
Patent Trial and Appeal Board (PTAB) API: Developed user guides and GUI content for the PTAB RESTful API, which the latest public America Invents Action (AIA) Trials information to the public.
Agile Software :
Jira, Asana, Trello, and Rally
Microsoft 365 :
Word, Excel, Outlook
MS Teams, OneDrive, Dropbox
Training Software :
Adobe Captivate, Snag It, Screencast-O-Matic, Storyboarding, PowerPoint, MS Visio
SharePoint and Subversion
Blogging, Website Maintenance, Content Strategy
Certified Associate Project Manager (CAPM)
02/2015 - 10/2023
Certified Scrum Master (CSM)
05/2021 – 05/2024
CompTIA Security+ 501
05/2020 – No Expiration
E-Learning Instructional Design Certificate
07/2020 – No Expiration
UX Design Bootcamp
03/2018 – No Expiration
Allies in Action (Jacobs FSA Co-Founder)
July 2020 - Present
Washington DC Scrum User Group
10/2014 – Present
DC Women in Agile
10/2019 – Present
DC Web Women
08/2013 – 12/2017
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: