Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly analytical and proficient IT-Specialist with DHS TS/SCI clearance with 6+ years of experience support senior leaders at multiple federal agencies in intelligence analysis, security management/incident response, quantitative research and analysis, risk management. 10+ years computer hardware/software trouble shooting. I possess the following skills and attributes: Adaptable to fast-paced work environments, Excels in professional writing and analysis of critical information to present to senior leaders, ability to work in team environment and make decisions under pressure in cyber security incident response, risk management framework (RMF), policy analysis, intelligence analysis, and quantitative data analysis. Seeking a challenging and rewarding career supporting national security operations in enterprise cyber security environment. Currently scheduled for Certified Information Security Systems Professional (CISSP) exam 06/08/2020 and completing Contract Officer Representative (COR) level II certification (05/2020).

Work History
01/2019 to Current
Cyber Security Analyst/ IT-Specialist Raytheon Technologies Corp Iowa, LA,
  • Monitor IDS/IPS, email, proxy, DMZ, and host-based alerts via ArcSight SIEM as part of the Global SOC team
  • Investigate high-priority incidents/cases using open source tools
  • Work with Azure security center for office365 and Microsoft Defender
  • Create, tune, and filter SIEM and IDS/IPS rules/alerts
  • Analyze PCAP data using Wireshark, and create incident reports/tickets for critical incidents
  • Conduct static and dynamic malware analysis in a controlled environment
  • Push and enrich Indicators of Compromise (IOCs) to internal intelligence platforms through various OSI sources
  • Knowledgeable with concepts associated with Advanced Persistent Threats
  • Follow process documentation and use analytical skills to interpret varied events and situations
  • Ability to read, understand, and interpret various scripting languages
  • Research/investigate attempted or successful efforts to compromise systems security and design countermeasures
  • Administer security policies to control physical and virtual access to systems
  • Understand the foundation of enterprise Windows security including active directory, Windows security architecture and terminology
  • Analyze, initiate, and manage change request submissions to DHS enterprise control board.
  • Currently co-managing project for moving enterprise IT-Infrastructure which includes coordinating schedule, contracts, decommissioning, storage/disposal, CR process implementation, and authority to work (ATO)
  • Participated in the adjudication of System Security Plan by updating POA&Ms and reformatting System Security plan to be in compliance with OIG Audit to allow for ATO to initiate.
  • Create and implement Firewall Change Requests to establish secure connections between the Identity Management System and other DHS mission critical systems various data centers supporting enterprise mission, through close coordination with vendor and data-center staff
  • Familiar with the following standard publications: ISO 27002, FISMA, FIPS 201-2, NIST 800-37 Rev2, 800-79-2, 800-53-4, 800-76-2
01/2018 to 01/2019
Watch Officer Allied Universal Security Princeton, NJ,
  • Working in Watch Analyst capacity supporting Homeland Security Headquarters Command Center
  • Primary responsibility for processing and analyzing intelligence information and identifying trends, patterns, and statistics
  • Review incidents and events captured in the Case Management Database after closure for investigative sufficiency and timeliness
  • Analyzing fusion intelligence reports utilizing a variety of database tools
  • Create releasable finished intelligence products and reports for senior leadership
  • Maintain incident case management database for all reported incidents
  • Conducted risk assessments of assigned areas of responsibility on a daily basis
  • Reviews administrative procedures, practices and Standard Operating Procedures (SOPs) within the organizations and discusses administrative problems with staff officials to determine or recommend
  • Provide technical assistance to management staff to meet company requirements
  • Conduct complex analysis to measure effectiveness, efficiency, and productivity of administrative programs in order to advise management on all security matters
  • Monitored facility and property doors, windows, gates, docks, etc. in person and/or through security alarm system and video surveillance
09/2013 to 07/2017
Security Operations Center Officer Omniplex World Services- Federal Deposit Insurance Corp. City, STATE,
  • Worked in Security Operations Center, liaison between security personnel and government executives to compile site security information and created reports for client executives
  • Collaborate between CIRT elements as necessary during incident detection and response stages
  • Primary responsibility for processing and analyzing intelligence information and identifying trends, patterns, and statistics
  • Review incidents and events captured in Case Management Database after closure for investigative sufficiency and timeliness
  • Analyzed Security data using computer software to ensure safety of employees
  • Review incidents and events captured in Case Management Database after closure for investigative sufficiency and timeliness
  • Leverage existing business processes and document new repeatable business processes and procedures where necessary
  • Research external information on events, incidents, outages, threats, and technical vulnerabilities
  • Coordinate and disseminate best course of action for the enterprise during cybersecurity events, incidents, outages, threats and technical vulnerabilities with fusion analysis team
  • Reviewed Daily activity logs in Operations Center and forwarded important information to the client, account manager, and project manger
  • Directed law enforcement, EMS/Fire Department, and emergency response personnel during crisis events
08/2008 to 01/2013
Airborne Infantryman- Squad Leader United States Army City, STATE,
  • Leads infantry team in combat operations, providing tactical and technical guidance to subordinates and professional support to both superiors and subordinates in the accomplishment of their duties
  • Served as member of Personal Security Detail of command elements while deployed to Haiti conducting security operations supporting Operation Unified Response
  • Worked as active member of Intelligence Fusion Cell in Iraq (COIST) and conducted combat operations
  • Trained to conduct site exploitation and enter biometric data into DOD database
  • Traveled to Iraq and Haiti performing security operations with host nations
  • Trained, advised, and worked along side of foreign militaries while conducting combat operations and joint training exercises
  • Trained 25 junior paratroopers in infantry tasks and skills which resulted in enhanced platoon efficiency
Training/ Skills
  • ISC2 CISSP Certification (Exam 06/08/2020)
  • CompTIA Security +
  • Contract Officer Representative (COR) Level II (05/2020)
  • Management Concepts: Enterprise Risk Management (01/2020)
  • Management Concepts: Data Analytics (11/2019)
  • Familiar with Splunk
  • Familiar with Intrusion Kill Chain methodology
  • Proficient in SEIM and Incident Response Tools
  • Proficient with Archsight
  • Proficient with FireEye appliances
  • Proficient with Wireshark
  • Microsoft Azure
  • Microsoft Suite- Word, Excel, Power Point, Outlook, Project
  • Application Life Cycle Management Shared Service JIRA
  • Microsoft Teams, Salesforce, Adobe Suite
Expected in 05/2018
Bachelor of Arts: Government and International Politics
George Mason University Schar School of Policy And Government - Arlington,

B.A in Government and International Politics, concentrating in International Relations and Minoring in International Security
GPA: 3.28

  • During period of severe IT-Infrastructure outages, I coordinated multiple technical support bridges and collaboratied with subject matter experts to come to meaningful resolution to resolve an outage that affected over 30,000 DHS personnel across multiple components
  • Currently serving in critical role to enhance DHS HSPD-12 Program Technical Refresh Process, by aligning organization to agile methodologies resulting in cost savings to the department
  • Supporting HSPD-12 Program IT-Infrastructure team, stream lined process for submitting change requests to control board to accomplish mission objectives ahead of schedule
  • Participating in compliance efforts to ensure organization was ready for ATO process
  • While supporting Department of Homeland Security HQ Command Center, coordinated over 31 successful penetration tests which lead to validate physical security implementations
  • While supporting Federal Deposit Insurance Corporation, lead effort to augment security measures which lead to over 1200 succeful securtiy incident mitigations
  • Responsible for over $500,000 of sensitive items and equipment over the course of 2010-2013
  • Academic research on Syrian Uprising of 2011 working with the director of Islamic Studies in George Mason University
  • Graduated from Non-Commissioned Officer academy in the U.S Army with Superior ratings (2011)

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Resume Overview

School Attended

  • George Mason University Schar School of Policy And Government

Job Titles Held:

  • Cyber Security Analyst/ IT-Specialist
  • Watch Officer
  • Security Operations Center Officer
  • Airborne Infantryman- Squad Leader


  • Bachelor of Arts

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