Custom Tumbler Maker Crafter resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Hardworking and reliable employee with strong ability in customer service and listening and communication. Offering team leadership, the ability to work under pressure, and problem solving. Highly organized, proactive and punctual with team-oriented mentality.
Determined materials, tools and equipment needed for product order fulfillment.
Answered several messages per week to assist with customer questions and concerns.
Delivered custom hand made tumblers to customers on time.
Determined styles, size and arrangement of illustrations and graphics.
Submitted rough drafts to clients and management to gain approval.
Thoroughly researched design topics and studied information pertaining to topics.
Passport Agent, 06/2017 - Current USPS – City, STATE,
Recognized by management for providing exceptional customer service.
The Passport Acceptance Agent performs a range of paraprofessional tasks related to the acceptance (or execute) of the passport application. Ensures all materials needed to process the application meet the strict guidelines provided by the National Passport Office.
Incumbents primarily perform routine passport and customer service tasks at the Passport Office, including taking and processing photographs, verifying U. S. citizenship documents (birth certificates, drivers licenses, etc.), reviewing the application to verify all required information has been provided, recording the identification documentation presented on the application, collecting required passport fees, giving the applicant the oath and witnessing his/her signature. Incumbents are required to interpret Passport policies related to the passport application process and to resolve customer issues within established policies.
Respond to requests and inquiries from the general public.
Use English effectively to communicate orally and in writing.
Understand and carry out oral and written instructions.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and
Legal guidelines.
Prepare and maintain accurate and complete records.
Organize own work and set priorities within procedural guidelines, work with speed and accuracy.
Operate modern office equipment, including computer equipment, credit card machines and copy
Machines.
Establish and maintain effective working relationships with those contacted in the course of the
Work.
Respond well to change and be flexible in performing assigned tasks.
Sales, Service, and Distribution Associate, 04/2015 - Current USPS – City, STATE,
Built trusting relationships with customers by making personal connections.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success.
Acted as initial contact in addressing customer concerns.
Prepared cash deposits up to $10,000 with zero discrepancies.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Cosmetologist, 02/2007 - 03/2016 Bangs Salon – City, STATE,
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Beautified customers by performing facials and waxing.
Evaluated client's hair and physical features to determine style and cut plans.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Washed, colored, cut and styled hair for high volume of clients daily.
Maintained relationships with long-term clients while handling walk-in appointments daily.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Washed, conditioned, cut and styled hair for many daily clients and maintain high levels of customer satisfaction.
Treated customers to extra services such as shampooing and head massage to promote loyalty.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Education and Training
High School Diploma: , Expected in 06/2002 - Manchester High School - Manchester, NJ GPA:
Cosmetology : Hair Skin Nails , Expected in 06/2006 - Ocean County Vocational-Technical School - Toms River, NJ GPA:
Passport Agent : , Expected in 04/2017 - Passport Agent Course - Toms River, NJ GPA:
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