Custom Framing/Cashier
June 2013 to December 2015Hobby Lobby － Mason City , IAI was responsible for taking customer framing and matting orders, assisting with technical knowledge while upselling and achieving the best possible sale. I prepped and assembled customer orders according to specifications. As a part-time associate, I regularly had higher sales than my full-time coworkers.
Youth Director
January 2010 to May 2013Hanford Community Church － Mason City, IAResponsible for leading a small team of volunteers and between 15-25 high school students. I organized and planned out weekly lessons, activities, and games. I planned special events such as concerts and youth retreats. Many of the students under my leadership and supervision have also become youth workers/pastors.
Special Team Collections
October 2009 to October 2010IC System － Mason City, IAI was handpicked by a client for a special collection team. Decision was based on call history, my ability to keep calm and collected during difficult calls, and my ability to meet my monthly goals. I made and received calls to debtors to collect medical debt. We updated accounts and entered data after the calls were completed. I exceeded my monthly goals 9 out of the 12 months I worked there.
Customer Service Manager
September 2004 to October 2009Wal-mart Stores Inc. － Mason City, IAI had 15+ associates directly under me. I conducted new hire interviews, conducted associate evaluations, and followed up with coaching or further training. I ensured the front end of the store ran smooth and assisted customers and associates with technical knowledge. I completed Management training in Spencer, IA.
General Studies North Iowa Area Community College － Mason City, IA , USAI completed one year of general studies with no degree.
Art/Art HistoryRiverland Community College － Mason City, IA , USAI completed 2 years of study with no degree.
Christian EducationWord Of Truth Cellege － Mason City, IA, USACompleted 1.5 years. School closed due to low enrollment. No degree received.
