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Custom Framing/Cashier Resume Example

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CUSTOM FRAMING/CASHIER
Career Overview
Customer-focused professional with experience in sales, troubleshooting, training, and customer care. 
Core Strengths
  • Strong organizational skills
  • Problem solver
  • Experienced in conflict resolution
  • Active listening skills
  • Experienced in managing/supervising
  • Experienced on the job training
  • Data entry skills ​
  • Meticulous attention to detail
  • Multi-tasker
Accomplishments
  • Promoted to new hire trainer in 2007
  • Promoted to Customer Service Manager in 2008
  • Completed Management Seminar and Training in 2008
  • Served as High School volunteer from 2004 to 2013
  • Served as Middle School volunteer from 2010 to 2013
  • Played key role in growth of youth center
  • Managed a small group of students who raised $22,000 for a charity event
  • Completed various training modules in leadership, conflict resolution, and communication. 2004-2013
Work Experience
Custom Framing/Cashier
June 2013 to December 2015 Hobby Lobby － Mason City , IA I was responsible for taking customer framing and matting orders, assisting with technical knowledge while upselling and achieving the best possible sale. I prepped and assembled customer orders according to specifications. As a part-time associate, I regularly had higher sales than my full-time coworkers.  
Youth Director
January 2010 to May 2013 Hanford Community Church － Mason City, IA Responsible for leading a small team of volunteers and between 15-25 high school students. I organized and planned out weekly lessons, activities, and games. I planned special events such as concerts and youth retreats. Many of the students under my leadership and supervision have also become youth workers/pastors. 
Special Team Collections
October 2009 to October 2010 IC System － Mason City, IA I was handpicked by a client for a special collection team. Decision was based on call history, my ability to keep calm and collected during difficult calls, and my ability to meet my monthly goals. I made and received calls to debtors to collect medical debt. We updated accounts and entered data after the calls were completed. I exceeded my monthly goals 9 out of the 12 months I worked there. 
Customer Service Manager
September 2004 to October 2009 Wal-mart Stores Inc. － Mason City, IA I had 15+ associates directly under me. I conducted new hire interviews, conducted associate evaluations, and followed up with coaching or further training. I ensured the front end of the store ran smooth and assisted customers and associates with technical knowledge. I completed Management training in Spencer, IA. 
Educational Background
General Studies North Iowa Area Community College － Mason City, IA , USA I completed one year of general studies with no degree. 
Art/Art History Riverland Community College － Mason City, IA , USA I completed 2 years of study with no degree. 
Christian Education Word Of Truth Cellege － Mason City, IA, USA Completed 1.5 years. School closed due to low enrollment. No degree received. 
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Resume Overview

Companies Worked For:

  • Hobby Lobby
  • Hanford Community Church
  • IC System
  • Wal-mart Stores Inc.

School Attended

  • North Iowa Area Community College
  • Riverland Community College
  • Word Of Truth Cellege

Job Titles Held:

  • Custom Framing/Cashier
  • Youth Director
  • Special Team Collections
  • Customer Service Manager

Degrees

  • General Studies
    Art/Art History
    Christian Education

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