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csa ii paint resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Store Policies and Procedures
  • Building Customer Loyalty
  • Energy and Physical Stamina
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Safety and Cleanliness Standards
  • POS Software
  • Product Knowledge
  • Inventory Management
  • Attention to Detail
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Bilingual
  • Time Management
Experience
CSA II Paint, 05/2017 - 02/2020
Kane's Furniture Ocala, FL,
  • Assist customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise and respond to customer inquiries throughout their shopping experience.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
  • Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
  • Managed customer telephone inquiries by giving accurate product information and product selection advice.
  • Operated POS system, inputted sales orders and tracked delivery or pick-up processes to expedite purchases.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained knowledge of sales and promotions, return policies and security practices.
Sales Associate, 09/2013 - 02/2017
Southern States Cooperative, Inc. Hillsville, VA,
  • Provided customer service, bring freight to floor, stocked merchandise
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Adhered to company initiatives and achieved established goals.
Cashier, 09/2014 - 10/2015
Exela Technologies Inc. Seattle, WA,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
CSA, 03/2011 - 08/2014
Home Depot City, STATE,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Improved customer service wait times to mitigate complaints.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Operated multi-line phone system and online messaging system to communicate with customers.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Developed and organized electronic files to maintain customer service-related documents.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Organized client contracts, records and reports to strengthen traceability.
  • Executed on-time and under budget project management to resolve complex issues.
Education and Training
Certificate in Pharmacy Technician Certificate in Pharmacy Technician: , Expected in 08/2020
-
Professional Medical Training Center - Florence,
GPA:
Status -
HS Diploma: , Expected in 01/2006
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Wilson High School - Florence, SC
GPA:
Status -

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Resume Overview

School Attended

  • Professional Medical Training Center
  • Wilson High School

Job Titles Held:

  • CSA II Paint
  • Sales Associate
  • Cashier
  • CSA

Degrees

  • Certificate in Pharmacy Technician Certificate in Pharmacy Technician
  • HS Diploma

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