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Cruise Staff Resume Example

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CRUISE STAFF
Career Overview

Highly enthusiastic, Self-directed, reliable consumer relations professional with over 10 years in client interface experience.

Core Strengths
  • Management Skills
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Inventory control familiarity
  • Opening/closing procedures
  • Client relations
  • Travel Planning
  • Customer service expert
  • Crowd Management Skills
  • Adaptive team player
  • Coordination
  • Leadership Skills
  • Scheduling
  • Computer proficiency
Accomplishments

Sales 

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone and face to face regarding travel suggestions, products, promotions and orders.

Hotel Management 

  • Managed a 38 room hotel.
Work Experience
07/2011
Cruise StaffChick-Fil-A - Dumfries , VA

As a Cruise Staff I was responsible for serving as an effective leader in any of the assigned Cruise Programs activities, ensuring that each event takes place safely and promptly as scheduled. I was also in charge of the training of new Cruise Programs team members, responsible for ordering, organizing and maintaining inventories and safe storage of all supplies, equipment, gifts & prizes. Problem solving and conflict resolution for our guests were a direct responsibility of the Cruise Staff. We worked in a multi-cultural environment it was a must be able to adjust to changes in schedules, assignments and deadlines.

11/2008 to 03/2011
ManagerVilla Dos Graffitis - City , STATE

As a Manager I was responsible for the day-to-day operations and overall management of the hotel, the property, staff, and commercial accountability for budgeting, accounting, planning, marketing, organizing and directing all hotel services, including front-of-house (reception, concierge, night audit, and reservations), food and beverage operations and housekeeping. Planned ahead and came up with strategies tin order to maximize profits. Focus and attention to detail was key, setting the example for staff to deliver a standard of service and presentation that met Villa Dos Graffitis Hospitality standards, Mission, and Vision, as well as guests' needs and expectations.

Educational Background
2003
Associates Degree: TourismSenac - City, State, Brazil

Student body government representative


Coursework in Hotel Management and Tourism


Implementation of Small Inn lodging

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Senac

Job Titles Held:

  • Cruise Staff
  • Manager

Degrees

  • Associates Degree : Tourism

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