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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Passionate crisis intervention specialist and skilled administrative assistant who thrives off of activity planning and organization. Works well in high-stress professional environments. Dedicated to delivering the highest quality of work to uphold standards that a company expects.
Highlights
  • Violence prevention
  • Strong communicator
  • Detail-oriented
  • Excellent interpersonal skills
  • Strategic planner
  • Women’s issues
  • Managing multiple priorities
  • Critical thinking
  • Microsoft Office proficiency
  • Self-directed
  • Results-oriented
  • Time management
  • Business writing
  • Labor relations
  • Schedule management
  • Billing and coding
  • Managerial aptitude
  • Invoice coding familiarity
  • Crisis Prevention Intervention (CPI) training
  • Charismatic public speaker
  • Classroom management
  • Training in food handling preparation
  • Conversant in American Sign Language
  • Highly organized
  • Strong computer skills
Education
Indiana University Bloomington, IN Expected in 2014 Bachelor of Arts : Psychology - GPA : Dean's List 2011-2012 Academic Honors Golden Key International Honor Society Psychology Dean's List 2011-2012 Academic Honors Golden Key International Honor Society Trained as a Crisis-Liner and On-Scene Advocate for Sexual Assault Victims Psychology and Sociology coursework Early Childhood Education coursework Coursework in Health and Human Services Trained as Crisis Intervention Specialist 1 + year of Administrative Office work
Work Experience
Hunterdon Healthcare - Crisis Intervention Specialist
Washington, NJ, 02/2015 - Current
  • Identified and properly documented behaviors of certain residents that were instructed prior to shift.
  • Routinely went on rounds to assure safety among the tenants and that rules were being followed at all times.
  • Made quick decisions in times of crisis situations and executed actions that were approved by on-call, as well.
  • Communicated directly with residents who consult with me about problems they are currently facing--in which I evaluate the immediate issue at hand to decide on what action to take.
  • Maintain professional behavior at all times.
Calavo Growers, Inc. - Administrative Assistant
Riverside, CA, 05/2014 - Current
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Maintained an up-to-date tipshare and payroll files.
  • Precisely audited paperwork to be 100% compliant with company.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Facilitated working relationships with co-tenants and building management.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Reviewed tip declarations and time punches to accurately and sufficiently complete payroll on time.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Planned and executed all documents to be compliant to the expectations of our Corporate Office.
  • After a year of employment as a server at Cheddar's, I was promoted to administrative assistant--within 6 months was given a merit raise for increasing office organization and communication
Chris Kids - Cashier / Shift Supervisor
Decatur, IL, 07/2011 - 01/2012
  • Learned how to make ice cream, ice cream cakes, smoothies, and the desserts for customers
  • Inserted inventory for the excel sheets prepared for that day
  • Given a 25 cent raise in a 6 month period.
  • Computed accurate sales prices for purchase transactions.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Helped train new co-workers
  • Expressed appreciation and invited customers to return to the store.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Council For Economic Opportunities In Greater Cleveland - Front Desk Receptionist
Cleveland, OH, 01/2011 - 07/2011
  • Assisted in opening and closing the store by counting the cash drawer, collecting receipts, and organizing sales information for that day
  • Taught clients how to modify exercises appropriately to avoid injury.
  • Contributed to the operation of a clean, friendly and well maintained health club.
  • Encouraged clients to engage in group fitness classes and other activities in the gym to meet fitness goals.
  • Re-racked weights to maintain a neat, organized and clean club.
Small Blessings - Co-Teacher
City, STATE, 07/2010 - 01/2011
  • Read stories to the children and taught them painting, drawing and crafts.
  • Disciplined children and recommended other measures to correct behavior.
  • Carefully monitored children's play activities.
  • Carefully identified warning signs of emotional and developmental problems in children.
  • Upheld all CPR and Indiana regulated certifications.
  • Sustained ideal staff-to-student ratio in center licensed for 10 children aged 3-4 years old.
  • Maintained developmentally appropriate environment.
  • Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
Skills

Administrative office skills, American Sign Language, attention to detail, central point of contact, strong interpersonal skills, contracts, CPI, Crisis Intervention, database, faxes, filing, Health and Human Services, labor relations, managerial, mediator, organizational skills, payroll, problem solver, policy-upholder, strong psychology-base knowledge, quick, receptionist, Safety-protocols, telephone, time management,

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Resume Overview

School Attended

  • Indiana University

Job Titles Held:

  • Crisis Intervention Specialist
  • Administrative Assistant
  • Cashier / Shift Supervisor
  • Front Desk Receptionist
  • Co-Teacher

Degrees

  • Bachelor of Arts

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