Credit Card Processor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. 
  • Customer service-oriented
  • Exceptional communication skills
  • Professional phone etiquette
  • Team player
  • Self-sufficient
  • Independent worker
  • Maintains confidentiality
  • Flexible
  • Accounting familiarity
  • Ledger and balance sheet competency
  • Credit card processing
  • Strong Data entry skills
  • Strong banking ethics
  • Proficient in 10-key
Work History
Credit Card Processor, 11/2000 - Current
Rr Donnelley & Sons Manchester, CT, Process all incoming personal credit card applications and underwrite request or assign to additional underwriter.  Upon approval, upload new account, build file, and send client welcome packet.  Type adverse action notices and mail to client when application denied. Work with small business loan department to obtain required documentation and upload small business credit cards.  Through electronic reports, monitor accounts for fraud and work with Visa representative to establish whether transactions are valid or fraud. Handle incoming calls for credit card department; assisting client in research and revolving credit card issues. Maintain credit card log for compliance, work with debt management clients / companies to alleviate debt, and act as backup for co-worker in processing payments and balancing credit card / general ledgers accounts.  

Initiate out-going calls to collect on past due credit card accounts. Assign charged off consumer loan accounts to outside attorney or collection agency for additional collection followup.  Maintain working relationship with attorney and collection agency, providing assistance as needed in order to collect on the account.  Assign, upload online repo request, monitor, and aide in the repossession of consumer loan collateral; working with client to obtain collateral or satisfy the loan.

Associate of Applied Science: Business Administration, Expected in May 2010
Kansas City Kansas Community College - Kansas City, KS

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Resume Overview

School Attended

  • Kansas City Kansas Community College

Job Titles Held:

  • Credit Card Processor


  • Associate of Applied Science

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