Committed Customer Service Representative able to maintain customer satisfaction to company standards, success and reputation. Ability to deliver quality service to clients and vendors in full detail to exceed customer expectations. Reliable and resourceful as well as strong communication, written and problem solving skills. Outstanding ability to cultivate relationships with customers, staff and management to establish work environment professionalism. Multi-talented representative consistently rewarded for success in planning and operational improvements. Experience in staff management procedures positively impacting overall morale and productivity.
Strong Leadership and Organizational Skills
Interpersonal and Communication Skills
Negotiation, Problem solving and Analytical Skills
Ability to handle high stress situations with professionalism and courtesy
Computer and software proficient in Microsoft Word, Excel Intermediate, Internet research and information collection, data entry, and report writing
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